Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Program Manager
P&N Behavioral Health, LLC
08.2022 - 06.2023
Managed and supervised administrative and daily program operations, complying with policies and regulations.
Identified program obstacles and communicated possible impacts to team.
Coached team members on productivity strategies to accomplish challenging goals.
Developed and maintained logistics workflows, procedures and reports.
Provided leadership, guidance and support to staff members.
Assessed community needs and identified resources for social and community service programs.
Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Site Director
P&N Promises
04.2022 - 08.2022
Managed all intake and discharge paperwork and procedures for residents.
Managed day-to-day operation of home to comply with regulations and agency standards.
Assisted residents with daily hygiene and living tasks.
Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
Peer Support Specialist
P&N Promises
02.2022 - 04.2022
Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
Transported individuals to medical appointments and support meetings whenever needed.
Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
Collection Specialist
Thoroughbred Diagnostics
03.2021 - 02.2022
Prepared samples for analysis by performing complex sample preparation tasks.
Adhered to laboratory safety procedures to maintain compliance with quality control standards.
Labeled and prepared specimens for shipment to laboratory facilities.
Completed in-house testing procedures for quick results.