ASHHADUL CHOWDHURY
Lake Worth
Summary
Lead and direct pharmacy operations to protect patients and meet operational targets. Proficient in managing support staff, overseeing inventories and working with patients to provide top-notch support. Well-organized, efficient, and diligent about preventing errors.
Experienced Pharmacy Manager with background in overseeing day-to-day pharmacy operations, fostering strong relationships with customers and medical professionals, and ensuring regulatory compliance. Strengths include strategic planning, team leadership, and quality control. Previous work has resulted in improved efficiency within pharmacy operations and enhanced patient satisfaction.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Interim pharmacy Manager
Publix Super Market, INC.
Palm Beach County
01.2022 - Current
- Assess patient conditions, scheduled consultation and verify prescription.
- Educate patients on new medications, OTC products, possible drug interactions, and potential side effects to improve their health outcomes.
- Vaccinate patients to provide immunity against influenza, pneumonia, and other diseases.
- Supervised inventory management and medication ordering processes.
- Ensured compliance with federal and state pharmacy regulations.
- Collaborated with healthcare providers to optimize patient medication plans.
- Trained and mentored pharmacy staff on best practices.
- Provided customer service by addressing patient inquiries and concerns.
- Coordinated with insurance companies for prescription billing issues.
- Managed daily operations of the pharmacy, including staffing, scheduling and inventory control.
- Worked closely with store manager to maintain day-to-day operations.
- Maintained high standards for customer service at all times by responding promptly to inquiries and complaints from customers.
Pharmacy manager emerging leader
CVS Pharmacy
Fort Myers
01.2021 - 01.2022
- Supervised pharmacy staff to ensure compliance with safety and operational standards.
- Conducted training sessions for new employees on pharmacy policies and procedures.
- Collaborated with healthcare providers to optimize patient medication regimens.
- Implemented workflow improvements to enhance efficiency in prescription processing.
- Monitored prescription accuracy to ensure safe medication dispensing practices.
- Addressed customer inquiries regarding medications and health-related products.
- Ensured adherence to regulatory guidelines during pharmacy operations and audits.
- Trained pharmacy interns and newly hired technicians.
Pharmacy Technician / Intern
CVS Pharmacy
FL
01.2015 - 01.2021
- Oversaw the accurate processing of claims by collaborating with insurance company representatives.
- Measured and compounded medications in compliance with standard procedures.
- Recorded patients' prescriptions into internal system.
- Reconciled payments to assess and mitigate discrepancies.
- Resolved customer problems in-person and over telephone, while providing assistance with placing orders, navigating systems, and locating items.
- Facilitated pharmacy manager in enhancing customer volume through providing exceptional services.
Key Manager
Doller General
FL
01.2015 - 01.2017
- Produced schedules and assigned tasks in accordance with workload to meet expected demands.
- Conducted routine inspections of incoming materials to ensure quality and compliance with established product specifications.
- Promoted brand loyalty and maximized repeat business through ensuring quick resolution of challenging customer complaints.
- Boosted sales by 20% through strategic planning and implementation.
Education
Doctor of Pharmacy -
Nova Southeastern University
Davie, FL 08.2018 - 05.2021
MBA - General Business
Luisiana State University
Shreveport, LA 05.2020 - 11.2021
Skills
- Pharmacy Operations Oversight
- Prescription Orders Dispensing
- Health and Safety Compliance
- Immunizations Administration
- Patient Education and Counseling
- Patient consultation
- Medication management
- Continuous Process Improvement
- Regulatory Strategies Execution
- Team Leadership and Coaching
- Compliance enforcement
- Inventory control
- Customer service
- Healthcare collaboration
- Operational efficiency
Certification
- Registered Pharmacist, Florida Board of Pharmacy, PS64294
- Certified To Administer Immunization, Florida Board of Pharmacy
- Certified BLS CPR and Basic Life Support
- Licensed Pharmacy Intern, Florida Board of Pharmacy
- Licensed Pharmacy Technician, Florida Board of Pharmacy
Award
- Flu shot and Non Covid Non Flu vaccine champions - 2024
Timeline
Interim pharmacy Manager
Publix Super Market, INC.
01.2022 - Current
Pharmacy manager emerging leader
CVS Pharmacy
01.2021 - 01.2022
MBA - General Business
Luisiana State University
05.2020 - 11.2021
Doctor of Pharmacy -
Nova Southeastern University
08.2018 - 05.2021
Pharmacy Technician / Intern
CVS Pharmacy
01.2015 - 01.2021
Key Manager
Doller General
01.2015 - 01.2017