Ashia King Bishop
Spring,United States
Summary
Detail-oriented Medical Office Professional with expertise in clinical support and medical administration. Skilled in patient scheduling, insurance verification, documentation, and HIPAA compliance. Proven ability to enhance patient care through effective communication and cross-functional teamwork.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Wrap Out
Eye Specialty Group
Southaven, MS
10.2023 - 06.2026
- Sealed and repaired damaged garments, adhering to quality and safety procedures to maintain standards.
- Inspected garments for quality, ensuring readiness for distribution routes.
- Followed workplace safety standards and standard operating procedures.
- Supported healthcare and safety processes at facility, contributing to overall operational compliance.
Customer Service Representative
Family Dollar
Memphis, TN
11.2017 - 08.2023
- Resolved customer concerns and answered questions to ensure positive service experiences.
- Processed cash, check, and credit-card payments with high accuracy to maintain financial integrity.
- Organized and stocked merchandise on shelves to ensure product availability. and monitored inventory.
- Maintained accurate inventory information through diligent data entry to support stock management.
Certified Medical Assistant
Methodist Le Bonheur Healthcare
Memphis, TN
01.2022 - 01.2023
- Verified insurance information and facilitated prior authorizations to ensure timely patient care.
- Performed suture removal and assisted with clinical procedures.
- Scheduled patient appointments and managed faxing and medical documentation.
- Scheduled patient appointments while managing faxing and medical documentation to streamline office operations.
- Verified insurance information and assisted with prior authorizations.
Education
Medical Office Professional, Diploma -
Concorde Career College
Memphis, TNHigh School Diploma/GED -
Kirby High School
Memphis, TNSkills
- Medical administrative support
- Patient scheduling
- Insurance verification
- Authorization processes
- EClinicalWorks
- eClinicalWorks
- Patient registration
- Vital signs
- HIPAA compliance
- Data entry
- Medical records management
- Customer service
- Office management
- Microsoft Office
- Microsoft Excel
- Workplace safety
- Multi-line phones
- Attention to detail
- Teamwork
- Conflict resolution
- Communication
Certification
- CPR Certification
- BLS Certification, 05/01/25, 05/31/27
- Forklift Certification
- First Aid Certification
- CCMA Certification
- RMA
- CHAA
- DEA Certification
- Medical License
- AED Certification
- ARRT (CT) Certification
- Certified Medication Aide
Languages
English
Work Authorization
Authorized to work in the United States for any employer
Timeline
Wrap Out
Eye Specialty Group
10.2023 - 06.2026
Certified Medical Assistant
Methodist Le Bonheur Healthcare
01.2022 - 01.2023
Customer Service Representative
Family Dollar
11.2017 - 08.2023
Medical Office Professional, Diploma -
Concorde Career College
High School Diploma/GED -
Kirby High School