Ashia Smith
Thomson,GA
Summary
To obtain an interesting position with a growing company. Talented Cook with excellent experience in fast-paced kitchen environments. Clear communicator with team-oriented focus and advanced skills to effectively work with cashiers and kitchen staff to review and prepare orders. Qualified and hardworking with up-to-date food handling permit.
Overview
12
12
years of professional experience
1
1
Certification
Work History
BOH/FOH Key Manager
Applebee's
04.2019 - Current
- Following company recipes to for meals using a range of equipment (broil, flat top, fryer)
- Prep cook
- Dishwasher
- Kitchen upkeep
- Exposition to deliver food to customer
- Cross-trained to work bar and serve
AT&T Customer Service Representative
Teleperformance
11.2021 - 12.2022
- Troubleshooting device malfunctions including but not limited to powering on, screen adjustment, manufacturing defects
- Assisting in update plans and services
- Helping customers become current with their bill while maintaining the most beneficial services.
Assistant General Manager
Burger King
05.2018 - 05.2019
- Responsible for overseeing various shifts
- Truck orders
- Making schedules
- Monthly inventory.
Crew Trainer
McDonald's
02.2017 - 06.2018
- Organization of front and back of the house of the house operations
- Monthly inventory
- Daily tracking of labor.
Cashier
Sprint Foods
04.2017 - 07.2017
- Using a resister to handle money and "ring up" customer merchandise
- Greeting and working with customers
- Maintaining a clean working environment, including inside and outside the store
- Using proper judgement to organize daily tasks within the shift and maintain a safe register.
Customer Service Representative
Sitel
07.2016 - 04.2017
- Receiving inbound customer calls to troubleshoot cable service and television problems
- Up-selling products and services
- Required to meet and maintain weekly and monthly service goals.
Kitchen Associate
Enmarket
02.2015 - 06.2016
- Preparing assorted food menu daily
- Working with customers
- Cleaning food services and equipment
- Prepping meats and vegetables for storage
- Keeping record of food temperatures
- Assisting with monthly inventory and weekly merchandise orders.
Cashier
Wal-Mart
11.2013 - 02.2015
- Working with customers
- Handling money
- Sending money across country and other territories
- Stocking.
Cashier
Zaxbys
01.2013 - 04.2013
- Food service
- Handling money
- Taking customer orders over the headset
- Working with and around conveyer belt.
Cashier/ Cook
Zaxbys
06.2012 - 04.2013
- Food service
- High pace environment
- Handling money
- Accounting for wasted material
- Customer Service.
Sandwich artist/ cashier
Subway
06.2012 - 12.2012
- Food service specialist
- Customer service
- Handling money
- Organizing caterer orders.
Education
High School Diploma -
Midland Valley High School
06.2012
Skills
- Food Service
- Customer Service
- Food Preparation
- Kitchen Experience
- Food Safety
- Serving Experience
- Catering
- Upselling
- Food Handling
- Banquet Experience
- POS
- Sales
- Restaurant Experience
- Cooking
- Cash Handling
- Organizational Skills
- Stocking
- Supervising Experience
- Cashiering
- Menu Memorization
- Food Processing
- Meat Cutting
- Stock Rotation
- Kitchen Organization
- Inventory Stock
- Workstation Maintenance
- Efficient multitasking
- Grilling Techniques
- Batch Cooking
- Sanitation Practices
- Temperature Monitoring
- Order delivery practices
- Proper Portioning
- Food presentation
- Team Collaboration
- Time Management
- Teamwork and Collaboration
- Cleaning and organization
- Performance Improvement
- Adherence to recipes
Certification
Serv-safe certified
Relocation
- Augusta, GA
- Evans, GA
- Columbia, SC
Timeline
AT&T Customer Service Representative
Teleperformance
11.2021 - 12.2022
BOH/FOH Key Manager
Applebee's
04.2019 - Current
Assistant General Manager
Burger King
05.2018 - 05.2019
Cashier
Sprint Foods
04.2017 - 07.2017
Crew Trainer
McDonald's
02.2017 - 06.2018
Customer Service Representative
Sitel
07.2016 - 04.2017
Kitchen Associate
Enmarket
02.2015 - 06.2016
Cashier
Wal-Mart
11.2013 - 02.2015
Cashier
Zaxbys
01.2013 - 04.2013
Cashier/ Cook
Zaxbys
06.2012 - 04.2013
Sandwich artist/ cashier
Subway
06.2012 - 12.2012
High School Diploma -
Midland Valley High School