Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashin Mathew

Boynton Beach

Summary

Dynamic professional with extensive experience in customer service roles, including as an Uber Partner at Uber and Lyft. Recognized for exceptional punctuality and multi-tasking abilities, consistently achieving high customer satisfaction. Proven track record in enhancing service quality and fostering positive relationships, complemented by strong situational awareness and attention to detail.

Overview

9
9
years of professional experience

Work History

Uber Partner

Uber And Lyft
11.2017 - 03.2025
  • Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
  • Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
  • Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
  • Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.

Server

Saikoi Japanese
08.2021 - 04.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Pharmacy Technician

Walgreens
01.2016 - 05.2021
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.

Education

Associate of Science - Nursing

Palm Beach State College
Lake Worth, FL
05-2026

Skills

  • Punctuality
  • Cleanliness
  • Situational awareness
  • Customer service
  • Multi-tasking strength
  • Excellent people skills

Timeline

Server

Saikoi Japanese
08.2021 - 04.2024

Uber Partner

Uber And Lyft
11.2017 - 03.2025

Pharmacy Technician

Walgreens
01.2016 - 05.2021

Associate of Science - Nursing

Palm Beach State College