Summary
Overview
Work History
Education
Skills
Timeline
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Ashlee Anderson

Chandler,United States

Summary

Dynamic Pharmacy Technician with proven expertise at Optum RX in medication dispensing and workflow optimization. Recognized for exceptional problem-solving skills and commitment to patient confidentiality. Adept at training team members and enhancing service quality, ensuring compliance with safety regulations while maintaining an organized environment. Passionate about delivering accurate and efficient pharmacy operations.

Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.

Overview

5
5
years of professional experience

Work History

Pharmacy Technician

Optum RX
01.2024 - Current
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.

Pharmacy Technician

CVS
11.2023 - 01.2024
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.

Kids Club Associate

Eos Fitness
08.2021 - 11.2023
  • Monitored all activities to maintain maximum level of safety.
  • Enhanced children''s learning experiences by incorporating age-appropriate activities and creative play into daily routines.
  • Maintained a clean, organized, and inviting environment that fostered exploration, creativity, and learning for all Kids Club members.
  • Created new and fun activities to drive enthusiasm for children.
  • Maintained accurate safety and attendance records.
  • Promoted positive behavior among club members through reinforcement strategies and proactive conflict resolution techniques.
  • Actively participated in child's activities by reading to groups, painting, coloring and playing games.

Shift Leader

Dunkin' Donuts
01.2020 - 08.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Education

High School Diploma -

Perry High School
Gilbert, AZ
05-2017

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Prescription filling
  • Insurance verification
  • Medication dispensing
  • Answering customer questions

Timeline

Pharmacy Technician

Optum RX
01.2024 - Current

Pharmacy Technician

CVS
11.2023 - 01.2024

Kids Club Associate

Eos Fitness
08.2021 - 11.2023

Shift Leader

Dunkin' Donuts
01.2020 - 08.2022

High School Diploma -

Perry High School

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