ASHLEE ANDERSON
Lowell,MA
Summary
Reliable and outgoing professional with hands-on experience in customer service, administrative support, and team leadership. Skilled in front desk operations, appointment scheduling, and conflict resolution, with strong communication and organizational abilities. Proven ability to thrive in fast-paced environments—from retail fulfillment and recreation leadership to salon reception. CPR and AED certified, with a passion for helping others and maintaining smooth, efficient operations.
Overview
6
6
years of professional experience
Work History
Office Assistant
University of Connecticut
Storrs, CT
09.2024 - 05.2025
- Help the hall directors with what they need done.
- Answer any calls sent to the hall directors office.
- Help with closing dorms at the end of the year, making sure there is no damages to dorm rooms, ensure all dorm keys are returned etc.
- Lost and found for students.
Coordinator
Lowell Recreation
Lowell, MA
07.2019 - Current
- Check in campers by rolling drop off at 8:30AM and sign them out at parent pick up by 3:30PM.
- Make sure all my groups, supervisors, staff and kids are where they are supposed to be.
- Check in on groups throughout the day.
Receptionist
A New Attitude Hair Salon
Tewksbury, MA
11.2022 - 07.2025
- Facilitated a welcoming salon environment by greeting clients and managing check-ins.
- Handled client inquiries regarding services, pricing, and availability via phone calls.
- Scheduled and managed appointments efficiently using Square software.
- Confirmed daily bookings while maintaining accurate calendars for stylists.
- Processed payments and promoted retail products to enhance sales.
- Maintained cleanliness and organization of front desk and waiting area.
- Coordinated communication between clients and stylists to reduce wait times.
- Assisted salon staff with administrative tasks and light cleaning duties.
Fulfillment Team Member
Target
Lowell, MA
11.2021 - 08.2024
- Executed shopping tasks for online orders to ensure timely fulfillment.
- Packed items efficiently for pickup or shipping to enhance customer satisfaction.
- Assisted in-store customers by providing guidance and support as needed.
Education
Some College (No Degree) - Sport Management
University of Connecticut
Storrs, ConnecticutSkills
- Customer service
- Communication skills
- Time management
- Staff supervision
- Multitasking and organization
- Team coordination
Organizations
- UCTV Sports Member
- Sports Business Association
- Fan's of women's basketball
- Marketing Society
Volunteer op
Boston Red Sox giveaways.
Timeline
Office Assistant
University of Connecticut
09.2024 - 05.2025
Receptionist
A New Attitude Hair Salon
11.2022 - 07.2025
Fulfillment Team Member
Target
11.2021 - 08.2024
Coordinator
Lowell Recreation
07.2019 - Current
Some College (No Degree) - Sport Management
University of Connecticut
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