Nicholl Bennett
Summary
Seasoned healthcare professional with extensive experience at Fresenius Medical Care, excelling in patient care and office administration. Demonstrated expertise in managing sensitive data, enhancing patient understanding of treatment protocols, and ensuring high levels of customer service. Skilled in data entry and patient education, significantly contributing to optimal patient outcomes and operational efficiency.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Fresenius Medical Care
05.2022 - Current
- Managed confidential patient information in compliance with HIPAA regulations, safeguarding sensitive data from unauthorized access or disclosure.
- Managed a high volume of patient correspondence, ensuring timely responses and appropriate escalation of urgent matters.
- Assisted with insurance verification and billing tasks, ensuring timely reimbursements and minimizing errors.
- Used ScheduleWise to schedule appointments for chair time and reschedules.
CCHT
Fresenius Medical Care Holdings Inc.
04.2014 - Current
- Reinforced patient and caregiver education to enhance understanding of disease and prescribed treatment protocols.
- Performed dialysis access site cannulation and initiated dialysis treatment.
- Promoted a positive clinic atmosphere by engaging with patients during treatments, addressing questions or concerns as they arose.
- Worked closely with physicians to monitor patients'' progress and adjust treatment plans accordingly, ensuring optimal outcomes.
- Educated patients and their families on kidney disease management, empowering them to take an active role in their care.
- Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.
Certified Nursing Assistant
WARMC
05.2006 - 04.2014
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Transported patients between rooms and appointments or testing locations.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Enhanced patient safety by continuously monitoring telemetry equipment and promptly reporting any abnormalities.
Education
No Degree - Nursing
Mohave Community College
Bullhead City, AZHigh School Diploma -
Mohave High School
Bullhead City, AZ05-2006
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Computer Proficiency
- Documentation and Recordkeeping
Certification
CCHT
CPR/FIRST AID
Timeline
Administrative Assistant
Fresenius Medical Care
05.2022 - Current
CCHT
Fresenius Medical Care Holdings Inc.
04.2014 - Current
Certified Nursing Assistant
WARMC
05.2006 - 04.2014
No Degree - Nursing
Mohave Community College
High School Diploma -
Mohave High School
Similar Profiles
ANJULI F. HERNANDEZANJULI F. HERNANDEZ
NA at Fresenius Medical Care, Fresenius Admissions ServicesNA at Fresenius Medical Care, Fresenius Admissions Services
Lina NgaoLina Ngao
Associate Global Product Manager at Fresenius Medical Care, NxStage Home CareAssociate Global Product Manager at Fresenius Medical Care, NxStage Home Care
Tina Alvarenga, BSN, RNTina Alvarenga, BSN, RN
Facility Administrator at Azura Vascular Care - Fresenius Medical CareFacility Administrator at Azura Vascular Care - Fresenius Medical Care
Zied RomdhaneZied Romdhane
Sales&Service Engineer at Almofadaly Medical Equipment-Fresenius Medical CareSales&Service Engineer at Almofadaly Medical Equipment-Fresenius Medical Care
Patricia SmithPatricia Smith
Administrative Assistant/Administrative Legal Assistant at Grider Law FirmAdministrative Assistant/Administrative Legal Assistant at Grider Law Firm