Ashlee Brockell
Union,KY
Summary
Healthcare professional with extensive experience in patient access roles, ensuring smooth patient admissions and accurate data management. Proven ability to collaborate effectively with teams and adapt to dynamic healthcare environments. Known for excellent communication skills and strong attention to detail.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Access Representative
Cincinnati Children’s
3333 Burnet Avenue, Cincinnati OH 45229
05.2024 - Current
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Greeted and assisted patients with check-in procedures.
Childcare Provider
Littlest Angles Learning Center
1705 Mt Zion Rd Union Ky 41091
11.2021 - 08.2024
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Coordinated with other staff members to ensure consistency in care and adherence to daycare policies, contributing to a cohesive team environment.
- Monitored children''s behavior, intervening when necessary to promote positive interactions among peers.
- Developed strong relationships with families, fostering trust and open communication between caregivers and parents.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
Education
Nursing
Gateway Community And Technical College
Edgewood, KY05-2027
High School Diploma -
Ryle High School
Union, KY05-2023
Skills
- Multitasking and organization
- Punctual and hardworking
- Communicating to patients and families
- Caring and empathetic
Certification
- CPR certified
- STNA certification
Timeline
Patient Access Representative
Cincinnati Children’s
05.2024 - Current
Childcare Provider
Littlest Angles Learning Center
11.2021 - 08.2024
Nursing
Gateway Community And Technical College
High School Diploma -
Ryle High School