Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Shift Manager
McDonald's
Conway, AR
07.2015 - Current
Managed daily cash intake by counting out registers and tabulating profits.
Developed and maintained positive working relationships with staff, customers, and vendors.
Coached employees on interactions with customers to drive exceptional service.
Enforced company policies, answered coworkers' questions and trained new personnel.
Receptionist
Heritage Living Center
Conway, AR
02.2022 - 12.2022
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Greeted visitors and provided them with assistance.
Provided excellent customer service at all times while interacting with both internal and external customers.
Answered and directed incoming calls using multi-line telephone system.