Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashlee Chubb

Macomb,MI

Summary


Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Christines Cakes and Pastries
02.2024 - 12.2024
  • Helped customers pick out items from the display cases as well as help them in ordering anything from baby shower cakes to cookies for graduation parties.
  • Always work closing shifts, which can include cleaning the cases out, supplying the product for later, mopping and sweeping, etc.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Collaborated with team members to manage inventory levels and ensure product availability.

Sales Associate

Bath and Body Works, Limited Brands
10.2022 - 01.2024
  • Handled purchases and returns.
  • Assisted with customers on the floor, and explained to them the deals of the day.
  • Worked BOPIS.
  • Always worked closing shifts, which would include doing floor sets and supplying the merchandise on the walls. Also, trash, sweeping, cleaning products like testers, etc.
  • Maintained visual merchandising standards, enhancing store presentation and product visibility.

Education

High School Diploma -

Dakota High School
Macomb, MI
06-2023

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Product knowledge
  • Problem resolution

Timeline

Customer Service Representative

Christines Cakes and Pastries
02.2024 - 12.2024

Sales Associate

Bath and Body Works, Limited Brands
10.2022 - 01.2024

High School Diploma -

Dakota High School

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