Summary
Overview
Work History
Education
Skills
Timeline

Ashlee Cole

Lake Havasu City,AZ

Summary

Versatile team member offering over 3 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders. Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities.

Overview

4
4
years of professional experience

Work History

Personal Shopper \ Food Delivery

DoorDash
09.2019 - Current
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Loaded and unloaded orders at customer's homes or locations.

Table Games Dealer

Colorado Belle Casino Resort
02.2019 - 08.2019
  • Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
  • Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
  • Collected bets from game losers and paid out winnings to game winners, keeping each hand running smoothly and efficiently.
  • Maintained fast game pace by handling chips, cards, money and gaming equipment efficiently.
  • Opened and closed [Type] and [Type] game tables and cash floats by receiving, verifying and recording cash wages.

Cashier Team Lead

Arco Gas Station
10.2016 - 05.2017
  • Trained team members on cash register operation and cash handling.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Supervised cashiers to boost customer service levels, check accurate balance for transactions, and promote smooth operations.
  • Operated POS cash register and equipment to collect payments.

Education

Completion Dealing School Course - Casino Table Games

Colorado Belle Casino Dealing School, Laughlin, NV
01.2019

High School Diploma -

West Covina High School, West Covina, CA
06.2002

Skills

  • Sales Proficiency
  • Attention to Detail
  • Special Assignments
  • Verbal and Written Communication
  • Customer Service

Timeline

Personal Shopper \ Food Delivery - DoorDash
09.2019 - Current
Table Games Dealer - Colorado Belle Casino Resort
02.2019 - 08.2019
Cashier Team Lead - Arco Gas Station
10.2016 - 05.2017
Colorado Belle Casino Dealing School - Completion Dealing School Course, Casino Table Games
West Covina High School - High School Diploma,
Ashlee Cole