Ashlee Dorman
Cloverdale ,IN
Summary
Professional in customer service with track record of delivering high standards of hospitality in busy restaurant settings. Consistently maintained welcoming atmosphere and effectively managed tables to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.
Recent graduate with foundational knowledge in Business Administration. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender
American Legion Post 281
01.2025 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Waitress
Lou's Diner
01.2019 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Certificate in Business Administration - Business Administration
Ivy Tech Community College of Indiana
Greencastle, IN05-2025
High School Diploma -
Cloverdale High School
Cloverdale, IN05-2015
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Eye for detail
- Microsoft Office Suite
- Schedule management
- Time management
- Team collaboration
- Cleanliness
- Attention to detail
- Decision-making
Certification
- Business Administration License - 1 year
Languages
English
Native or Bilingual
Timeline
Bartender
American Legion Post 281
01.2025 - Current
Waitress
Lou's Diner
01.2019 - Current
Certificate in Business Administration - Business Administration
Ivy Tech Community College of Indiana
High School Diploma -
Cloverdale High School
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