Ashlee Francis-Clark
Sales Associate
Tallahassee,FL
Summary
Driven and dynamic professional with a proven track record in customer service and problem-solving, honed at CosmoProf and Chick-fil-A. Excels in communication and teamwork, consistently exceeding customer satisfaction goals. Skilled in task prioritization and time management, adept at transforming challenges into solutions and fostering collaborative environments.
Overview
5
5
years of professional experience
Work History
Sales Associate
CosmoProf
Tallahassee, FL
04.2023 - 11.2024
- Cleaned shelves, counters and tables to maintain organized store.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Ticketed, arranged and displayed merchandise to promote sales.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Answered store and merchandise questions and led customers to wanted items.
- Greeted customers to determine wants or needs.
- Helped customers find specific products, answered questions, and offered product advice.
- Handled returns and exchanges according to company policies.
- Collected payments, provided accurate change, and counted the drawer when closing.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed day-to-day duties accurately and efficiently.
Team Member
Chick-fil-A
Tallahassee, FL
10.2019 - 02.2023
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Completed day-to-day duties accurately and efficiently.
- Trained new team members on restaurant policies and procedures.
- Answered phone calls promptly and handled inquiries from customers courteously.
- Collected money, and made change.
Education
High School Diploma -
PennFoster
Online08-2024
Skills
- Excellent communication skills
- Customer service
- Positive and professional
- Problem-solving
- Teamwork and collaboration
- Punctual
- Task prioritization
- Quick learner
- Listening skills
- Excellent people skills
- Time management
Timeline
Sales Associate
CosmoProf
04.2023 - 11.2024
Team Member
Chick-fil-A
10.2019 - 02.2023
High School Diploma -
PennFoster