Summary
Overview
Work History
Education
Skills
Timeline
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Ashlee Francis-Clark

Sales Associate
Tallahassee,FL

Summary

Driven and dynamic professional with a proven track record in customer service and problem-solving, honed at CosmoProf and Chick-fil-A. Excels in communication and teamwork, consistently exceeding customer satisfaction goals. Skilled in task prioritization and time management, adept at transforming challenges into solutions and fostering collaborative environments.

Overview

5
5
years of professional experience

Work History

Sales Associate

CosmoProf
Tallahassee, FL
04.2023 - 11.2024
  • Cleaned shelves, counters and tables to maintain organized store.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Answered store and merchandise questions and led customers to wanted items.
  • Greeted customers to determine wants or needs.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Handled returns and exchanges according to company policies.
  • Collected payments, provided accurate change, and counted the drawer when closing.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Completed day-to-day duties accurately and efficiently.

Team Member

Chick-fil-A
Tallahassee, FL
10.2019 - 02.2023
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Completed day-to-day duties accurately and efficiently.
  • Trained new team members on restaurant policies and procedures.
  • Answered phone calls promptly and handled inquiries from customers courteously.
  • Collected money, and made change.

Education

High School Diploma -

PennFoster
Online
08-2024

Skills

  • Excellent communication skills
  • Customer service
  • Positive and professional
  • Problem-solving
  • Teamwork and collaboration
  • Punctual
  • Task prioritization
  • Quick learner
  • Listening skills
  • Excellent people skills
  • Time management

Timeline

Sales Associate

CosmoProf
04.2023 - 11.2024

Team Member

Chick-fil-A
10.2019 - 02.2023

High School Diploma -

PennFoster
Ashlee Francis-ClarkSales Associate