Ashlee Franklin
Yuma ,AZ
Summary
Dynamic Restaurant Manager with a proven track record at Paradise Casino, excelling in team management and inventory control. Enhanced guest satisfaction through innovative menu development and streamlined operations, achieving significant cost savings. Adept at training staff and optimizing workflows, fostering a high-performing kitchen environment.
Overview
7
7
years of professional experience
Work History
Restaurant Manager
Paradise Casino
Yuma, AZ
05.2015 - 04.2020
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Sous Chef
Paradise Casino
Yuma, AZ
05.2014 - 05.2015
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
- Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
- Played a key role in achieving positive health inspection results by maintaining strict compliance with all relevant guidelines and regulations throughout daily operations.
- Implemented proper cleaning procedures, ensuring a safe and sanitary kitchen workspace compliant with health department regulations.
- Increased kitchen productivity by optimizing workflow processes and delegating tasks appropriately within the team.
Line Cook Supervisor
Quechan Casino
Winterhaven, CA
05.2013 - 05.2014
- Coordinated seamless shift transitions by maintaining thorough handover notes and clear communication channels among team members.
- Streamlined communication between front-of-house and back-of-house staff, reducing order errors and enhancing guest satisfaction.
- Overhauled kitchen organization system, increasing workspace functionality and expediting meal preparation times.
- Mentored junior cooks for improved cooking techniques, resulting in higher quality dishes and increased customer satisfaction.
- Oversaw timely completion of daily prep lists, ensuring essential mise en place was readily available for efficient service execution.
Education
Culinary Certification - Culinary Arts
Arizona Culinary Institute
Scottsdale, AZ09.2008
High School Diploma -
Kofa High School
Yuma, AZ05.2004
Skills
- Team management
- Inventory control and record keeping
- Staff management
- Organization and prioritization
- Food service background
- Adaptable
Timeline
Restaurant Manager
Paradise Casino
05.2015 - 04.2020
Sous Chef
Paradise Casino
05.2014 - 05.2015
Line Cook Supervisor
Quechan Casino
05.2013 - 05.2014
Culinary Certification - Culinary Arts
Arizona Culinary Institute
High School Diploma -
Kofa High School