Ashlee Haney
New Haven,IN
Summary
Accomplished Regional Director of Operations at Reliant Rehabilitation, adept in operations oversight and compassionate patient care. Spearheaded process improvements, achieving significant financial targets. Excelled in team building and customer service, ensuring high-quality care and compliance. Expertise in Microsoft Office and effective time management.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Regional Director of Operations
Reliant Rehabilitation
Plano, TX
05.2022 - Current
- Allocated staff schedules aligning with facility demands.
- Oversaw staffing goals for the geographic region.
- Oversaw effective management of caseloads.
- Conducted comprehensive review of facility casemix and assessed contribution margin.
- Formulated corrective measures based on findings from clinical audits and compliance checks.
- Maintain effective customer relationships.
- Manage practices to achieve financial targets.
- Standardized daily, weekly, monthly reports.
- Conducted training sessions for team development.
Director of Rehabilitation
Reliant Rehabilitation
New Haven, IN
12.2018 - 05.2022
- Plan and schedule therapy services for PT/OT/ST for residents based on various payment models related to billing and treatment guidelines
- Directed clinical and operational responsibilities of the therapy department in accordance with all state, federal and local regulatory laws
- Manage and supervise staff of six therapist
- Participate in IDT meetings, utilization review, resident care conferences, and department head meetings to ensure highest standard of care for all patients
- Monitor revenue and expense control to meet budgetary requirements
- Work closely with MDS to set assessment in compliance with Medicare guidelines
- Provide direct patient care
- Management of Medicaid case mix and quality measures management
Physical Therapist Assistant
Reliant Rehabilitation
New Haven, IN
08.2018 - 12.2018
- Under the direction of a registered Physical Therapist provided quality physical therapy services for patients and caregivers
Assistant Manager of Therapy
Coventry Meadows ALF/SNF
Fort Wayne, IN
05.2017 - 08.2018
- Assisting in the development and implementation of outpatient therapy program
- Direct patient care
Rehabilitation Services Manager
Bethlehem Woods
Fort Wayne, IN
07.2012 - 05.2017
- Directed clinical and operational responsibilities of the therapy department in accordance with all state, federal and local regulatory laws
- Managed staff of four therapist
- Planned and scheduled therapy services, PT/OT/ST for residents in the SNF
- Participated in IDT meetings to ensure highest standard of care for all patients
- Monitored cost and resources to achieve optimal RUG utilization
- Conducted weekly rehab meeting with team to discuss patients progress, discharge planning, and patients plan of care
- Worked closely with MDS to set assessment in compliance with Medicare guidelines
- Provided direct patient care
- Assisted with disaster manual updating
- Accompanied marking director on sales calls
- Management of Medicaid case mix and quality measures management
- Obtained prior authorization for insurance and updates
Physical Therapist Assistant
Heritage Park
Fort Wayne, IN
11.2007 - 07.2012
- Under the direction of a registered Physical Therapist provided quality physical therapy services for patients and caregivers
Education
Bachelor of Science - Health Services
University of Saint Francis
Fort Wayne, IN01.2007
Associate in Science - Physical Therapist Assistant
University of Saint Francis
Fort Wayne, IN01.2007
Skills
- Microsoft Office
- Dementia care
- Management
- EMR systems
- Verbal and written communication
- Compassionate Patient Care
- Schedule oversight
- Process improvements
- Operations oversight
- Quality assurance
- Microsoft Teams
- Outlook
- Effective Time Management
- Organization
- Customer Service
- Team Building
- Data Reporting
- Program Management
- Budgeting
Certification
Licensed Physical Therapy Assistant
Awards
- Riley Award, 09/01/21, Recognized for going above and beyond for my residents and team.
- Champion Level 1 Therapist, 06/01/21
- Q1 2021 Reliant Excellence in Quality Award, 06/01/21, Overall Division Winner
Timeline
Regional Director of Operations
Reliant Rehabilitation
05.2022 - Current
Director of Rehabilitation
Reliant Rehabilitation
12.2018 - 05.2022
Physical Therapist Assistant
Reliant Rehabilitation
08.2018 - 12.2018
Assistant Manager of Therapy
Coventry Meadows ALF/SNF
05.2017 - 08.2018
Rehabilitation Services Manager
Bethlehem Woods
07.2012 - 05.2017
Physical Therapist Assistant
Heritage Park
11.2007 - 07.2012
Licensed Physical Therapy Assistant
Bachelor of Science - Health Services
University of Saint Francis
Associate in Science - Physical Therapist Assistant
University of Saint Francis
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