Ashlee Juricny
Chesterfield
Summary
Experienced and results-driven Property Manager with over 8 years of experience overseeing residential properties. Adept at managing property operations, tenant relations, and maintenance. Strong communication skills and a focus on ensuring tenant satisfaction, positive vendor relations, and maximizing property value. Proven track record of minimizing delinquency and increasing occupancy.
Known for high productivity, and efficiency in task completion. Excels in negotiation, and problem-solving, ensuring smooth operation and client satisfaction.
Overview
10
10
years of professional experience
Work History
Executive Property Manager
Paragon Properties - Lakeside Village Apartments
Sterling Heights
01.2024 - Current
- Oversee the daily operations of the properties including tenant relations, maintenance, leasing, rent collection, budgeting and financial reporting.
- Conducted regular inspections of properties to identify areas for improvement.
- Maintained detailed records of all tenant transactions including move-in and move-out information, security deposits and rental payments.
- Monitored market trends to ensure competitive rental rates are maintained.
- Resolved tenant complaints promptly and professionally.
- Identified opportunities for operational efficiencies through process improvements.
- Managed personnel issues such as hiring, training, performance evaluations and disciplinary actions.
- Provided guidance on marketing initiatives designed to attract prospective tenants.
- Negotiated leases on behalf of owners or tenants in accordance with company policies and procedures.
- Ensured compliance with all applicable federal, state and local laws and regulations.
- Ensured that all safety protocols were followed throughout the organization.
- Reviewed contracts for services provided by third party vendors such as landscaping companies or pest control services.
- Developed and implemented property management policies and procedures.
- Implemented cost control measures to maximize profitability while maintaining quality standards at each property.
- Coordinated repairs with outside vendors when necessary to maintain the condition of the properties.
- Prepared monthly reports summarizing property performance metrics such as occupancy rates, delinquency rates and other key indicators of success.
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Property Manager
Paragon Properties - Eastwood Village Apartments
Clinton Township
03.2021 - 01.2024
Property Manager
Paragon Properties - Auburn Ridge
Auburn Hills
02.2020 - 01.2021
Property Manager
Paragon Properties - Drawbridge Apartments East
Harrison Township
11.2016 - 02.2020
Assistant Property Manager
Paragon Properties - Eastwood Village Apartments
Harrison Township
03.2016 - 11.2016
Leasing Consultant
Paragon Properties - Lakeside Village Apartments
Harrison Township
10.2015 - 03.2016
Education
Highschool Diploma -
Dakota High School
Macomb, MI05-2013
Skills
- Property Management
- Lease Administration
- Tenant Relations
- Vendor Relations
- Budgeting and Financial Management
- Maintenance Coordination
- Marketing and Advertising
- Conflict Resolution
- Contract Negotiations
- Legal Compliance (Fair Housing, Eviction Process)
- Team Leadership and Staff Management
- Rent Collection and Delinquency Management
- Property Management Software (eg, Yardi, AppFolio, RentCafe)
- Microsoft Office Suite
- CRM Software
- Attention to detail
- Leasing and sales
- Problem-solving aptitude
References
References available upon request.
Timeline
Executive Property Manager
Paragon Properties - Lakeside Village Apartments
01.2024 - Current
Property Manager
Paragon Properties - Eastwood Village Apartments
03.2021 - 01.2024
Property Manager
Paragon Properties - Auburn Ridge
02.2020 - 01.2021
Property Manager
Paragon Properties - Drawbridge Apartments East
11.2016 - 02.2020
Assistant Property Manager
Paragon Properties - Eastwood Village Apartments
03.2016 - 11.2016
Leasing Consultant
Paragon Properties - Lakeside Village Apartments
10.2015 - 03.2016
Highschool Diploma -
Dakota High School
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