Ashlee Kazen
Pullman
Summary
I am a Communications and Psychology student at Washington State University with a passion for strategic communication, brand management, and consumer psychology. Skilled in leveraging social psychology and persuasive techniques to enhance public relations and marketing strategies. Experienced in content creation, event coordination, and fostering meaningful client relationships. Adept at problem-solving, collaboration, and adapting to fast-paced environments. Seeking opportunities to apply my expertise in public relations, marketing, and corporate branding to drive impactful engagement and business success.
Overview
4
4
years of professional experience
Work History
Server
Olive Garden
05.2024 - Current
- Provide high-quality customer service by taking orders, delivering food, and ensuring guest satisfaction
- Maintain knowledge of menu items to assist guests with recommendations and dietary accommodations
- Work efficiently in a fast-paced environment, collaborating with team members to enhance dining experiences
- Process payments and handle customer inquiries with professionalism
Brand Associate
Old Navy
04.2022 - 11.2023
- Delivered exceptional customer service, ensuring brand loyalty and positive shopping experiences
- Managed point-of-sale transactions, handled inquiries, and resolved customer concerns effectively
- Assisted in visual merchandising, store organization, and marketing initiatives
- Collaborated with teams to enhance store branding and optimize retail experiences
Hostess / Food Prep
Wok About Grill
06.2021 - 03.2022
- Greeted and seated guests, ensuring a welcoming and efficient dining experience
- Managed reservations and handled customer inquiries professionally
- Assisted in food preparation, ensuring quality control and timely service
Education
Bachelor of Arts - Psychology And Communications
Washington State University
Pullman, WA05-2027
Skills
- Strong work ethic
- Sales support
- Effective multitasking
- Exceptional customer service
- Public Relations & Brand Management
- Verbal & Written Communication
- Content Creation & Social Media
- Consumer Psychology & Persuasion
- Customer Engagement & Event Planning
- Time Management & Adaptability
Affiliations
- Gamma Phi Beta Sorority
Leadership & Involvement
- Gamma Phi Beta Sorority — Corresponding Secretary (2023 - 2024)
- High School Volleyball (2019 - 2022)
- High School Track & Field (2020 - 2023)
Timeline
Server
Olive Garden
05.2024 - Current
Brand Associate
Old Navy
04.2022 - 11.2023
Hostess / Food Prep
Wok About Grill
06.2021 - 03.2022
Bachelor of Arts - Psychology And Communications
Washington State University