Ashlee Perry
Waco,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Debt
Paramount Recovery Services
Waco, TX
09.2020 - 08.2024
- Identified delinquent accounts and contacted debtors to negotiate payment terms.
- Reconciled discrepancies between customers' accounts and statements of account.
- Researched complex billing issues and provided solutions to resolve disputes.
- Conducted skip tracing to locate debtors who had changed address or employment status without notifying creditors.
- Processed incoming payments from customers according to established procedures.
- Ensured all collection activities complied with applicable laws and regulations.
Warehouse Associate
Amazon Fulfillment Center
Waco, TX
02.2022 - 10.2023
- Maintained accurate inventory records through manual and computerized systems.
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
- Packed goods for shipment in accordance with customer instructions.
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
- Checked all outgoing shipments to ensure accuracy prior to dispatch.
- Fostered positive working relationships with internal staff members while providing superior customer service.
Cashier
HEB
Waco, TX
10.2021 - 01.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
Skills
- Payment plan development
- Business Correspondence Writing
- Account Management
- Issue investigation
- Performance improvement techniques
- Client Relations
- Negotiation
- Accounting Systems
- Investigation due diligence
- Familiar with locating individuals
- Persuasion techniques
- Payment Acceptance
Timeline
Warehouse Associate
Amazon Fulfillment Center
02.2022 - 10.2023
Cashier
HEB
10.2021 - 01.2022
Debt
Paramount Recovery Services
09.2020 - 08.2024
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