Ashlee Ramos
Wichita,KS
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Confident and persuasive with exemplary product knowledge. Hardworking and driven to work quickly and effectively on projects in all types of environments. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Retail Sales Associate
Kendra Scott
Wichita, KS
11.2018 - Current
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Helped customers complete purchases, locate items and join reward programs.
- Used POS system to process sales, returns, online orders and gift card activations.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Informed customers of current store promotions to encourage additional sales purchases.
- Greeted customers and helped with product questions, selections and purchases.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Hairstylist Booth Renter
Hai Salon
Wichita, KS
09.2020 - 11.2021
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Recorded notes for future reference about customer preferences and services delivered.
- Trimmed, cut and shaped hair based on customer preference.
- Processed payments, entering sales in register for prompt customer service.
Hairstylist
Eric Fisher Salon
Wichita, KS
10.2017 - 08.2020
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Organized sales area and work station to showcase products and boost sales.
- Mixed pigments and used proper techniques to achieve desired color.
- Serviced high-profile clients with intricate coloring and highlighting techniques.
- Resolved guest complaints about service or style.
- Educated customers on products to maximize benefits.
Hair Salon Assistant
Eric Fisher Salon
Wichita, KS
10.2015 - 10.2017
- Completed basic styles for regular customers by using strong blow-drying and curling abilities.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Assisted hairdressers with cutting, coloring and styling hair to maintain salon workflow efficiency.
- Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Education
Cosmetology License -
Eric Fisher Academy
Wichita, KS10.2015
High School Diploma -
Wichita Collegiate School
Wichita, KS05.2014
Skills
- Building Customer Relationships and Loyalty
- Merchandise Recommendations
- Reliable and Responsible
- Relationship Building
- Retail Merchandising
- Positive Customer Engagement
- Team Cooperation
- Creative Thinking
Timeline
Hairstylist Booth Renter
Hai Salon
09.2020 - 11.2021
Retail Sales Associate
Kendra Scott
11.2018 - Current
Hairstylist
Eric Fisher Salon
10.2017 - 08.2020
Hair Salon Assistant
Eric Fisher Salon
10.2015 - 10.2017
Cosmetology License -
Eric Fisher Academy
High School Diploma -
Wichita Collegiate School