ASHLEE RICHARDSON
Palestine
Summary
To pursue a highly rewarding career, seeking a job in a challenging and healthy work environment where I can utilize my skills and knowledge efficiently for organizational growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrative Assistant/ HST
DFPS
04.2025 - 10.2025
- Transporting clients - mostly children- in my personal vehicle.
- Handling verbal abuse by children or parents who may be angry and scared
- Working on a team, which involves helping with crisis situations in other units.
- Managed correspondence, ensuring timely responses to inquiries and requests.
- Developed and maintained filing systems for efficient document retrieval.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Various clerical duties such as typing, filing, faxing, copying, answering/receiving telephone inquiries, etc.
PEIMS Clerk
Westwood Independent School District
08.2021 - 04.2025
- Pre-K – 2nd grade school enrollments; Maintain accurate attendance records for the campus; perform data entry including attendance, Public Education Information Management System (PEIMS) data and grades; Maintain student records and process requests for student information and transcripts; process new student records, including requesting transcripts and records from other schools; Assist parents, students, and faculty with questions regarding student attendance; Compile, maintain, file and distribute all reports, records, and other documents as required following established procedures; comply with district policies, as well as state and federal laws & regulations; Assist in campus office as needed; Maintain confidentiality in the conduct of district business; Adhere to the district’s safety policies and procedures; Demonstrate regular and prompt attendance; Other duties and assigned including answering phones/emails.
Paraprofessional/Substitute
Westwood Independent School District
08.2017 - 08.2021
- Providing support to the teachers to ensure a safe and stimulating educational environment; assist children or adults, individually or in groups, with lesson assignments to present or reinforce learning concepts; Presents subject matter to children or adults, under the guidance of a teacher, utilizing a variety of methods including stories, discussions, and role playing; being responsible for the well being of 10-20 children; practice safety procedure daily; assist autistic and learning-disabled students in scholastic aspects including assignments, mathematics, specials, and classroom activities; provide one-on-one individualized support for students with disabilities.
Personal Loan Specialist
OneMain Financial
08.2014 - 05.2017
- Deliver results related to individual and branch sales goals as well as customer expectations; develop new relationships/maintain existing relationships/working with customers throughout the loan process and loan life cycle; Present financial solutions based on customers needs that meet their goals; Present customers with optional insurance products; Educate customers on the terms and conditions of their loan to ensure a clear understanding; Answering phones; Having excellent customer service.
Education
High school diploma -
Westwood High School
Palestine, Tx06.2001
Skills
- Customer service
- Data entry
- Office administration
- Microsoft Word
- Student engagement
- Microsoft Excel
- Small group and individual assistance
- Special education support
- Calm and patient demeanor
- Teacher support
- File organization
- Computer proficiency
- Clerical support
- Documentation and recordkeeping
- Effective communication
Certification
- First Aid/CPR Certified
- CNP - Certified Notary Public
Timeline
Administrative Assistant/ HST
DFPS
04.2025 - 10.2025
PEIMS Clerk
Westwood Independent School District
08.2021 - 04.2025
Paraprofessional/Substitute
Westwood Independent School District
08.2017 - 08.2021
Personal Loan Specialist
OneMain Financial
08.2014 - 05.2017
High school diploma -
Westwood High School