Ashlee Ross
Melbourne,FL
Summary
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.
Overview
6
6
years of professional experience
Work History
Office Manager
American Veterans Contracting
Melbourne, FL
01.2023 - Current
- Maintained a track record of excellent customer service, resolved customer issues to satisfaction
- Managed schedules, coordinated meetings, and organized travel arrangements for staff
- Served as main point of contact for office communication, handling inquires and managing coorespondence with clients
- Maintained office records, including employee files, payroll and confidential documents
- Created, scheduled and managed posts on company social media platforms to boost engagement and brand visibility
Office Assistant
Beacon Cleaning
Rockledge, FL
12.2022 - 06.2023
- Handled customer requests and maintained accurate notes for each request
- Maintained a quick response time on all calls, texts, and emails
- Developed and enforced office policies and procedures to promote a safe, productive, and compliant workplace
- Managed schedules, and organzied trucks for services, while coordinating meetings and travel arrangements for staff
- Served as main point of contact for office communication, handling inquires and managing coorespondence with clients
Bartender/Bar Manager
Twisted Birch Sports Bar & Grill
08.2018 - 10.2022
- Provided a welcoming atmosphere, handled customer complaints professionally, and ensured guest satisfaction
- Monitored inventory levels, ordered supplies and managed vendor relationships to maintain stock and minimize waste
- Ensured compliance with health, safety, and alcohol regulations to maintain a safe, clean enviornment
- Oversaw point-of-sales systems, including cash handling reconciliations and troubleshooting technical issues
- Worked with chefs or beverage suppliers to curate and update drink menus based on current trends and customer preferences
Education
Some College (No Degree) -
Mott Community College
Flint, MISkills
- Customer service
- Restaurant experience
- Communication skills
- Computer literacy
- Leadership experience
- Fundraising oversight
- Time management abilities
- Multitasking Abilities
- Player coaching
Timeline
Office Manager
American Veterans Contracting
01.2023 - Current
Office Assistant
Beacon Cleaning
12.2022 - 06.2023
Bartender/Bar Manager
Twisted Birch Sports Bar & Grill
08.2018 - 10.2022
Some College (No Degree) -
Mott Community College