Ashlee Smith
Minneapolis,MN
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
1
1
year of professional experience
Work History
Hostess
Broadway Pizza And Grill
Coon Rapids , MN
2023.01 - 2023.05
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Maintained a clean and organized dining area.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Ensured compliance with health and safety regulations at all times.
- Demonstrated strong interpersonal skills when interacting with customers.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Handled cash payments and reconciled daily transactions accurately.
- Resolved any customer complaints or issues quickly and professionally.
- Provided excellent customer service by addressing customer needs promptly.
- Assisted servers in bussing tables when needed during busy times.
Customer Service Cashier/Service Provider
Cold Stone Creamery
Coon Rapids , MN
2023.05 - Current
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Made sure each customer was satisfied with their ice cream product.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Complied with all health and safety regulations while performing job duties.
Education
High School Diploma
Coon Rapids High School
Coon Rapids, MN2025-06
Certified Nursing Assistant - CNA
Anoka Technical College
Anoka, MN2024-03
Skills
- Check processing
- Product Merchandising
- Merchandise Restocking
- Payment Collection
- Guest Services
- Telephone management
- Customer Satisfaction
- Compliance with Health and Safety regulations
Timeline
Customer Service Cashier/Service Provider
Cold Stone Creamery
2023.05 - Current
Hostess
Broadway Pizza And Grill
2023.01 - 2023.05
High School Diploma
Coon Rapids High School
Certified Nursing Assistant - CNA
Anoka Technical College
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