Ashlee Smith
Las Vegas,NV
Summary
Innovative, task-driven with 5+ years of experience in customer service and food industry across a wide spectrum of diverse companies. equipped with a record of success in problem solving, ambition to excel and ability to acquire knowledge of new skills quickly and efficiently. Goal-oriented and self-driven with the aptitude to accomplish any challenges presented.
Overview
9
9
years of professional experience
Work History
Shift Supervisor | Barista
Starbucks
10.2025 - Current
- Resolved guest concerns and complaints, enhancing customer satisfaction through effective de-escalation strategies.
- Delegated tasks effectively, guiding team to meet business objectives.
- Managed cash handling and deposits, ensuring financial accuracy and accountability.
- Oversaw inventory orders, maintaining adequate stock levels to support operational efficiency.
- Executed heavy lifting to facilitate daily operations.
- Ensured adherence to food safety procedures during food preparation.
- Rotated food products following FIFO guidelines to minimize waste.
- Supported team efforts by facilitating breaks and maintaining workflow.
Shift Lead | Server | Bartender
Buffalo Wild Wings
12.2018 - 08.2025
- Executed daily bar responsibilities, including cocktail preparation and finalizing shifts.
- Checked guest IDs to verify legal drinking age and ensure compliance with regulations. to monitor guest intoxication levels appropriately.
- Served guests promptly while maintaining a welcoming atmosphere.
- Addressed and resolved guest complaints with professionalism.
- Oversaw floor management, delegating tasks among team members.
- Cleaned and restocked restaurant areas, ensuring operational readiness.
- Regularly lifted weights exceeding 50 pounds to support restaurant needs.
Carhop
Sonic
10.2017 - 12.2018
- Delivered orders directly to cars on skates, improving service speed.
- Operated aPOS system to accurately take customer orders, enhancing overall order accuracy.
- Prepared food and beverages in accordance with safety regulations.
- Conducted thorough cleaning tasks to ensure a safe dining environment. to uphold restaurant standards during open and close hours.
- Processed currency transactions manually, ensuring precise record-keeping for financial accuracy.
Education
High School Diploma -
Las Vegas High School
Las Vegas, NV05-2018
Skills
- Operational oversight
- Inventory management
- Task prioritization
- Team coordination
- Analytical skills
- Goal-oriented approach
- Effective communication
- Food safety compliance
- Time management
Timeline
Shift Supervisor | Barista
Starbucks
10.2025 - Current
Shift Lead | Server | Bartender
Buffalo Wild Wings
12.2018 - 08.2025
Carhop
Sonic
10.2017 - 12.2018
High School Diploma -
Las Vegas High School