High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
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Certification
Work History
Host
Carolina Ale House- LM Hospitality
Raleigh, NC
05.2024 - 08.2024
Took reservations from patrons by phone or online.
Supervised activities of dining room staff to maintain service levels and support guest needs.
Provided excellent customer service by anticipating customer needs.
Managed dining room layout to maximize efficiency of staff members.
Tracked seated guests and available seating using computer-based and mobile reservation software.
Greeted incoming guests to escort to assigned dining area and present menus.