Ashleen Mahal
Bakersfield,CA
Summary
Bringing high level of accuracy and dedication to data management tasks. Possesses fundamental understanding of data entry protocols and proficient in using data entry software and spreadsheets. Able to efficiently support organizational goals through meticulous data handling and timely task completion.
Overview
2
2
years of professional experience
Work History
Medical Clinic Manager
Singh Family Medical Clinic
05.2021 - 08.2023
- Resolved patient complaints in timely manner, ensuring positive experience for all parties involved.
- Managed over 50 patient calls, emails, and faxes per day.
- Trained and supervised employees to maintain team of high performers.
- Improved patient satisfaction through effective communication and compassionate care.
- Monitored number of patients and wait times to create efficient flow of patients from check-in to check-out.
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Collaborated with insurance companies to streamline billing processes, improving cash flow and reducing claim rejections.
Education
Bachelor of Arts - Film And Media Studies
University of California, Irvine
Irvine, CA12-2025
High School Diploma -
Stockdale High School
Bakersfield, CA01-2022
Skills
- Customer Service
- Problem-solving abilities
- Multitasking
- Operational Efficiency
- Adaptability
- Communication
- Clinical management
- Scheduling
Languages
Punjabi
Native or Bilingual
Spanish
Limited Working
Timeline
Medical Clinic Manager
Singh Family Medical Clinic
05.2021 - 08.2023
Bachelor of Arts - Film And Media Studies
University of California, Irvine
High School Diploma -
Stockdale High School
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