Joshua Wyatt
Port Orchard,WA
Summary
Accomplished Medical Clinic Manager with a proven track record at, enhancing clinic operations and patient care coordination. Expert in HIPAA compliance and operations management, I significantly improved clinical processes and patient outcomes. Demonstrated leadership in administrative roles, ensuring high-quality care and efficient patient flow.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Clinic Manager
Peninsula Community Health Services
Bremerton, WA
02.2022 - 01.2025
- Implemented policy changes and communicated information and procedures through organizational staff meetings.
- Maintained a safe and clean environment in compliance with health and safety standards.
- Ensured compliance with regulatory requirements related to health insurance plans, HIPAA regulations.
- Resolved customer complaints in a timely manner by following up on issues and taking corrective action when necessary.
- Led staff meetings to communicate updates, gather feedback, and discuss strategies.
- Collaborated with physicians and other staff members to improve clinical processes and patient outcomes.
- Oversaw daily clinic operations, ensuring efficient patient flow and high-quality care.
- Monitored clinic budget, controlled expenses, and optimized resource allocation.
- Managed daily operations of the clinic, including scheduling appointments and assigning staff.
- Coordinated with medical staff to ensure adherence to clinical protocols and patient satisfaction.
- Worked effectively in team environments to make the workplace more productive.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Medical Assistant
Virginia Mason Hospital and Seattle Medical Center
Seattle, WA
04.2016 - 02.2022
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Explained treatment procedures and physicians' instructions.
- Responded to patient callbacks and phone-in prescription refill requests.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Coordinated the ALS Multidisiplinary Clinic, scheduling patients to see multiple providers in a short period of time, to ensure that they were able to get all their medical needs met
Medical Assistant
Kaiser Permanente
Tacoma, WA
12.2020 - 06.2021
- Organized patient charts before each day's clinic sessions began.
- Educated patients about medications, procedures and physician's instructions.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Performing wound care management including dressing changes, debridement and suture removal.
- Maintained Medical Providers calendar to ensure provider was on time for surgeries and clinical visits
Medical Assistant
Peninsula Community Health Services
Bremerton, WA
09.2013 - 04.2016
- Recorded patient vital signs for medical review.
- Adhered to all healthcare regulations, including HIPAA and OSHA standards.
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
- Maintained patient comfort and safety throughout the phlebotomy process.
Education
Medical Assistant Certified - Medical Assisting
Everest Colloge
Bremerton, WA06-2013
Some College (No Degree) - General Studies
Olympic College
BremertonSkills
- Scheduling appointments
- Technical troubleshooting
- Operations management
- HIPAA compliance
- Corporate compliance
- Clinical management
- Patient care coordination
- Administrative leadership
Certification
- Certified Medical Assistant through WA State (Credentials will provided if requested)
Timeline
Medical Clinic Manager
Peninsula Community Health Services
02.2022 - 01.2025
Medical Assistant
Kaiser Permanente
12.2020 - 06.2021
Medical Assistant
Virginia Mason Hospital and Seattle Medical Center
04.2016 - 02.2022
Medical Assistant
Peninsula Community Health Services
09.2013 - 04.2016
Medical Assistant Certified - Medical Assisting
Everest Colloge
Some College (No Degree) - General Studies
Olympic College
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