Results-driven Medical Clinic Manager with proven expertise in HIPAA compliance, patient care, and process improvement. Enhanced patient satisfaction through operational efficiencies and staff training.
Overview
11
11
years of professional experience
Work History
Medical Clinic Manager
Four Rivers Community Health Center
Rolla, MO
09.2024 - Current
Oversaw daily clinic operations to ensure efficient patient flow and service delivery
Managed scheduling for staff and patients, optimizing resource allocation
Implemented process improvements that enhanced patient satisfaction and reduced wait times
Coordinated training sessions for new staff on clinic protocols and systems
Analyzed patient feedback to identify areas for service enhancement
School Nurse
St James School District
St James Mo
08.2018 - 09.2024
Administered first aid and emergency care to students, ensuring immediate health support.
Collaborated with educators to develop health education programs promoting wellness and prevention.
Monitored student health records, maintaining compliance with state regulations and school policies.
Conducted health screenings, identifying potential health issues and coordinating follow-up care.
Home Health Nurse
Phelps Health
Rolla Mo
02.2015 - 12.2018
Administered medications and treatments according to physician orders, ensuring patient safety and compliance with care plans.
Monitored vital signs and assessed patient conditions, documenting changes and communicating findings to healthcare teams.
Developed personalized care plans in collaboration with multidisciplinary teams to address individual patient needs effectively.
Educated patients and families on health management, promoting adherence to treatment regimens and preventive care strategies.
Clinic Manager/ Inpatient-Outpatient Medical Biller at Michigan HealthCare Professionals- NephrologyClinic Manager/ Inpatient-Outpatient Medical Biller at Michigan HealthCare Professionals- Nephrology