Ashleigh Angle
Irmo,SC
Summary
Dynamic customer service professional with over 10 years of experience. Recognized for exceeding service objectives while delivering exceptional client support in fast-paced environments. Offers strong communication skills and a proven commitment to enhancing customer experiences through reliability and personalized service.
Overview
8
8
years of professional experience
Work History
Caregiver
Home Instead
Irmo, SC
01.2024 - Current
- Provide compassionate, personalized in-home care for elderly clients.
- Assist with daily living activities including bathing, dressing, meal preparation, and medication reminders.
- Ensure a safe, clean, and welcoming environment while offering consistent companionship and emotional support.
- Communicate effectively with clients, families, and healthcare professionals to ensure quality care delivery.
- Document care provided and monitor any changes in clients’ health conditions
Teller
South Carolina State Credit Union
Columbia, SC
06.2019 - 01.2024
- Managed financial transactions including deposits, withdrawals, transfers, money orders, and check processing with accuracy.
- Navigated the bank’s systems and policies to ensure seamless service delivery.
- Promoted the bank’s products and services, assisting members in making informed financial decisions.
- Oversaw daily cash operations, reconciled transactions, and ensured minimal discrepancies.
- Expanded expertise through cross-training in Member Service Relations and front desk reception duties.
Customer Service Representative
Thrifty and Dollar Car Rental
West Columbia, SC
12.2016 - 06.2019
- Greeted customers warmly while handling rental inquiries and promoting additional services.
- Resolved customer issues both in-person and over the phone with a focus on service excellence.
- Processed financial transactions accurately and managed multiple customer requests simultaneously.
- Provided comprehensive information on rental options to enhance the overall customer experience.
Education
Bachelor Of Education - Education
University of Phoenix
Tempe, AZSkills
- Clear Oral and Written Communication
- Leadership and Team Collaboration
- Complaint Resolution and Conflict Management
- Client Engagement and Sales Achievement
- Financial Transaction Management and Banking Operations
- Proficiency in Microsoft Office and Computer Applications
- Detail-Oriented, Reliable, and Punctual
- Presentation and Typing Skills
Timeline
Caregiver
Home Instead
01.2024 - Current
Teller
South Carolina State Credit Union
06.2019 - 01.2024
Customer Service Representative
Thrifty and Dollar Car Rental
12.2016 - 06.2019
Bachelor Of Education - Education
University of Phoenix