Ashleigh Brdecko

Kyle,TX

Summary

Experienced Phlebotomy Supervisor with over 22 years of progressive leadership in hospital and outpatient laboratory operations. Proven ability to manage multi-site phlebotomy teams, ensure regulatory compliance, and drive operational efficiency while maintaining exceptional patient care standards. Skilled in staff development, performance management, workflow optimization, and quality improvement initiatives. Recognized for strong leadership, clinical expertise, and the ability to build high-performing teams focused on accuracy, service excellence, and continuous improvement.

Overview

years of professional experience

Work History

Phlebotomy Supervisor / Acting Department Lead

Clinical Pathology Laboratories, Inc.

Austin, TX

08.2009 - Current

Provide leadership and operational oversight for multi-site phlebotomy teams, ensuring consistent application of SOPs, compliance standards, and quality expectations.
Supervise daily workflow across multiple PSC locations, ensuring accurate specimen collection, labeling, processing, and timely transport.
Manage staffing schedules and resource allocation to maintain full coverage and efficient patient flow across all sites.
Conduct employee performance evaluations and develop individualized improvement and development plans.
Recruit, interview, and hire phlebotomy and administrative staff to support departmental staffing needs.
Develop and implement training programs to improve clinical skills, compliance adherence, and patient service quality.
Support hands-on operations when needed to reduce wait times and maintain workflow efficiency.
Monitor patient service concerns and guide staff in resolving issues to improve overall patient experience.
Ensure full compliance with internal SOPs and external regulatory requirements, maintaining accuracy and operational integrity.
Identify compliance, safety, and workflow issues and escalate or implement corrective actions as needed.
Foster strong communication between team members and departments to support operational alignment.
Oversee supply ordering and inventory management to ensure uninterrupted operations.
Assist Department Manager with special projects and operational initiatives.
Served as acting lead in the absence of management, ensuring continuity of operations and leadership coverage.
Support implementation of new equipment and operational improvements in collaboration with laboratory leadership.

Phlebotomy Supervisor / Team Lead / Trainer / Phlebotomist

Mountain View Regional Medical Center

Las Cruces, NM

12.2002 - 07.2009

Progressed through multiple roles including Phlebotomist, Team Lead, Trainer, Assistant Supervisor, and Supervisor.
Managed daily operations of hospital laboratory phlebotomy services, achieving accuracy in specimen collection, labeling, and processing.
Supervised staff across multiple areas, ensuring compliance with hospital protocols and regulatory standards.
Coordinated workflow based on patient and collection priority to ensure timely service delivery.
Performed hands-on phlebotomy, including therapeutic phlebotomy per physician orders.
Labeled, tracked, and documented specimens to ensure accuracy, traceability, and compliance.
Centrifuged, packaged, and shipped specimens to central laboratory following clinical protocols.
Correlated and interpreted data based on technical and physiological conditions to support laboratory operations.
Developed and delivered training programs for new clinical staff, enhancing competency in phlebotomy procedures and patient care standards.
Conducted interviews and participated in hiring of phlebotomy and office personnel.
Maintained strict adherence to SOPs, safety regulations, and hospital compliance standards.
Identified and reported compliance and workplace safety concerns, recommending process improvements to enhance operational safety and compliance.
Assisted laboratory leadership with implementation of new equipment and workflow improvements.
Promoted organizational mission, vision, and values through professional patient care and team leadership.

Education

Associate of Science - CNA Focus

Doña Ana Community College