Natalie Coleman
New Orleans,LA
Summary
Knowledgeable Phlebotomy Supervisor skilled in coordinating department operations per established policies. Safety-oriented professional with 20 years of progressive experience. Organized, detail-oriented and hardworking with excellent communication and planning abilities.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Phlebotomy Supervisor
Fleur-De-Lis Primary Care
05.2021 - Current
- Supervised employees at multiple sites and reporting locations to maintain consistent practices across company.
- Developed and implemented training processes to achieve high quality of care for patients.
- Notified management of compliance and workplace safety issues from department and recommended simple solutions.
- Performed tasks as member of line staff to reduce wait time.
- Monitored customer service and supported staff in resolving patient concerns to maximize workflows.
- Managed effective schedules to cover all department needs.
- Upheld all compliance standards and kept team in line with requirements.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Phlebotomist
Lab Express Phlebotomy Services
06.2017 - Current
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Packaged and shipped specimens to central lab daily.
Phlebotomy Supervisor
LabSite Clinical
05.2010 - Current
- Supervised employees at multiple sites and reporting locations to maintain consistent practices across company.
- Developed and implemented training processes to achieve high quality of care for patients.
- Notified management of compliance and workplace safety issues from department and recommended simple solutions.
- Performed tasks as member of line staff to reduce wait time.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Organized daily work based on collection priority.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Assisted in training and onboarding new phlebotomists.
Phlebotomist
Lab Corp
09.2017 - 05.2021
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
Phlebotomist
Accu Reference Medical Lab
06.2014 - 09.2017
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Addressed questions and concerns to educate patients on collection process and procedures.
Phlebotomist
Good Samaritan Nursing Home
06.2014 - 09.2017
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Assisted in training and onboarding new phlebotomists.
Education
Associate in Medical Laboratory Tech -
Medvance Institution
Baton Rouge05.2010
High School Diploma -
Frederick Douglass High School
3820 St. Claude New Orleans, La 7011705.1996
Skills
- Patient Confidentiality
- Therapeutic Phlebotomy
- Sanitation and Sterilization
- Drawing Blood
- Medical Records Maintenance
- Specimen Collection
- Proper Storage Procedures
- Collections Procedures
- Staff Management
- Tracking Specimens
- Phlebotomy Procedures
- Specimen Labeling Procedures
- Employee Motivation
- Staff Training
- Sharps Disposal
- Department Leadership
- Heel Sticks
- Biohazard Waste Disposal
- Specimen Collection and Storage
- Specimen Transport
Certification
- Licensed Laboratory Assistant - 10 years
- Certified Phlebotomist - 20 years
Timeline
Phlebotomy Supervisor
Fleur-De-Lis Primary Care
05.2021 - Current
Phlebotomist
Lab Corp
09.2017 - 05.2021
Phlebotomist
Lab Express Phlebotomy Services
06.2017 - Current
Phlebotomist
Accu Reference Medical Lab
06.2014 - 09.2017
Phlebotomist
Good Samaritan Nursing Home
06.2014 - 09.2017
Phlebotomy Supervisor
LabSite Clinical
05.2010 - Current
Associate in Medical Laboratory Tech -
Medvance Institution
- Licensed Laboratory Assistant - 10 years
- Certified Phlebotomist - 20 years
High School Diploma -
Frederick Douglass High School
Similar Profiles
Lessie VickersLessie Vickers
Flower Designer at Fleur De Lis Flowers And GiftsFlower Designer at Fleur De Lis Flowers And Gifts
Paola DorePaola Dore
Lead Teacher at Fleur De Lis SchoolLead Teacher at Fleur De Lis School
FLEURDELIS INT/EXT AND ROOFING FLEURDELIS INT/EXT AND ROOFING null
OWNER at FLEUR DE LIS INTERIOR EXTERIOR AND ROOFINGOWNER at FLEUR DE LIS INTERIOR EXTERIOR AND ROOFING