Dana Jomaa
Dearborn Heights,MI
Summary
Familiar with medical procedures, standards of care and compliance requirements. Proficient in Epic and all phlebotomy skills. Knowledgeable Phlebotomy Supervisor skilled in coordinating department operations per established policies. Safety-oriented professional with 12 years of progressive experience. Organized, detail-oriented and hardworking with excellent communication and planning abilities. Highly-skilled phlebotomist with 12 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis. Care-focused Phlebotomist bringing 12-year background in laboratory settings. Accomplished at easing patient anxieties and hitting veins on first attempts. Experienced in skin puncture draws utilizing varied needle gauges and collection techniques tailored to patient need. Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance. Competent Phlebotomy Technician with 12 years of experience working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Phlebotomy Supervisor
Corewell Health
03.2011 - Current
- Supervised employees at multiple sites and reporting locations to maintain consistent practices across company.
- Developed and implemented training processes to achieve high quality of care for patients.
- Notified management of compliance and workplace safety issues from department and recommended simple solutions.
- Performed tasks as member of line staff to reduce wait time.
- Monitored customer service and supported staff in resolving patient concerns to maximize workflows.
- Managed daily activities and workflow of [Type] institution to collect, label and analyze samples correctly.
- Complied with internal SOPs and external regulations to achieve compliance, accuracy and efficiency in testing and administration of [Type] lab.
- Worked within $[Amount] department budget to provide personal protective equipment and testing supplies needed to safely collect and analyze samples for phlebotomy clinic.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Used personal protective equipment correctly to protect coworkers and patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Centrifuged blood samples as outlined in clinical protocols.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Reviewed patient records for accuracy and completeness.
- Packaged and shipped specimens to central lab daily.
- Organized daily work based on collection priority.
- Monitored patients for reactions and verified sample quality.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Conducted venipuncture and other CT procedures.
Education
Certiified -
Phlebotomy Career Training Ctr
Dearborn, MIHigh School Diploma -
Fordson High School
Dearborn, MI06.1993
Skills
- Donor Screening
- Tracking Specimens
- HIPAA
- Sharps Disp
- Supply Requisition and Inventory
- Saline Flushes
- Federal Laws
- Sanitation and Sterilization
- Corrective Actions
- Constructive Feedback
- Phlebotomy Procedures
- Quality Control Guidelines
- Anticoagulant Drug Dispensing
- Patient Confidentiality
- Creative Solutions
- Venipuncture
- Proper Storage Procedures
- Secure Biohazards
- Patient Support
- Semen Collection
- Specimen Labeling Procedures
- Biohazard Policy Compliance
- Standards Compliance
- Customer Satisfaction
- Data Recording
- Patient Identification
- Heel Sticks
- Specimen Collection
- Medical History Taking
- Collections Procedures
- Finger Stick Method
- Hazardous Waste and Disposal
- Maintaining Confidentiality
- Epic Software
- Time Management
- Health Education
- Biohazard Waste Disposal
- Equipment and Supply Inspections
Timeline
Phlebotomy Supervisor
Corewell Health
03.2011 - Current
Certiified -
Phlebotomy Career Training Ctr
High School Diploma -
Fordson High School