Ashleigh Cook
Brasstown,NC
Summary
Dedicated worker with a strong and reliable work ethic. Very fast learner and able to adapt to the enviorment that I am put in. Known for enhancing clients satisfaction through effective communication skills and teamwork.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
The Crown - Donna Forsythe
Brasstown, NC
05.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed order accuracy, ensuring timely delivery of food and beverages.
Server
Valley River Brewery - Dawn Marsden
Murphy, NC
12.2016 - 08.2023
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed order accuracy, ensuring timely delivery of food and beverages.
- Trained new staff on menu items and service protocols, fostering team efficiency.
- Maintained cleanliness and organization of dining area, adhering to health standards.
- Oversaw cash register operations, accurately processing transactions and balancing daily sales.
- Collaborated with kitchen staff to streamline communication during peak hours.
- Coordinated special events and large group reservations, enhancing overall dining experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Medical Administration - Medical Informatics
Tri-County Community College
Murphy, NC05-2026
High School Diploma -
Murphy High School
Murphy, NC05-2014
Esthetics - Esthetics
Tri-County Community College
Murphy, NC05-2018
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
- Cleanliness standards
- Team collaboration
- Sales expertise
- Sales techniques
- Order accuracy
- Supply restocking
- Quality control
- Performance improvement
- Suggestive selling
- Relationship management
- Point of sale operation
- Allergy awareness
- Task prioritization
- Multitasking and organization
- Upselling techniques
- Check payment processing
- Price memorization
- Positive and professional
- Team member support
- Team player
- Warm and friendly
- Adaptable and flexible
- Reliability
- Multitasking
Certification
- Medical Administration Certification
- Esthetics Certification
- Microdermabrasion Certification
Timeline
Server
The Crown - Donna Forsythe
05.2025 - Current
Server
Valley River Brewery - Dawn Marsden
12.2016 - 08.2023
Medical Administration - Medical Informatics
Tri-County Community College
High School Diploma -
Murphy High School
Esthetics - Esthetics
Tri-County Community College