Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashleigh Copeland

Nineveh,IN

Summary

Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills. Seasoned Assistant Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Nail Envy Salon
Greenwood, IN
03.2022 - 10.2024
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Established processes for monitoring customer satisfaction levels.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Implemented quality control measures to uphold company standards.

Assistant Manager

New Mark Care Center
Kansas City , MO
03.2020 - 04.2021
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Managed customer service inquiries and complaints in a timely manner.

Education

High School Diploma -

Center Grove High School
Greenwood
03-2014

Skills

  • Business development understanding
  • Customer service and satisfaction
  • Employee engagement
  • Employee performance evaluation
  • Reporting and documenting
  • Team motivation
  • Project management abilities
  • Performance reviewing
  • Orientation and training

Timeline

Assistant Manager

Nail Envy Salon
03.2022 - 10.2024

Assistant Manager

New Mark Care Center
03.2020 - 04.2021

High School Diploma -

Center Grove High School
Ashleigh Copeland