Summary
Overview
Work History
Education
Skills
Reference
Reference
Letter of Interest
Timeline
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Ashleigh Magnuson

Hayward,WI

Summary

Dynamic and empathetic professional with a proven track record in customer service and relationship building. Excelled in resolving complaints, increasing loyalty, and managing high-pressure situations with active listening and computer proficiency. Achieved notable success in fostering positive experiences, demonstrating exceptional multitasking abilities and professional telephone demeanor.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Chippewa Valley Bank
10.2023 - Current
  • Opened new personal and business bank accounts, provide customers with assistance on current accounts.
  • Always kept confidential records safe and never broke protocol.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Provided help and guidance through phone calls with customers

Bartender Shift Manager

Stone Lake Pub
10.2022 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • maintain a safe fun environment for everyone
  • Served high customer volumes during special events, nights, and weekends.
  • Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.


Waitress

Angler's Bar and Grill
07.2021 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Family Nanny

Ryan Hopper
10.2020 - Current
  • Assisted with light housekeeping duties as well as running errands.
  • Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
  • Managed four kids schedule to provide transposition and on time arrival to practice and school.
  • Adapted quickly to evolving family dynamics or schedule changes to ensure a smooth transition period for the children involved.
  • Managed 24/7 care for three kids all under the age of six while being grade school to help the family during difficult time.

Education

High School Diploma -

Hayward High School
Hayward, WI
05-2024

Skills

  • Customer service
  • Active listening
  • Data entry

  • Customer relations
  • Relationship building
  • Call center experience

Reference

Hailey Thomas

Owner

Stone Lake pub Co.


To whom it may concern,

Ashleigh Magnuson has been my employee for 3 years. As her boss, Ashleigh has exceeded my expectations as an employee. She is punctual, well organized and speaks with confidence. I have entrusted her with training staff members, as she leads by example. Ashleigh's capability to manage multiple tasks and communicate her needs, requests, and feedback has made her an asset to my business. Her bright personality and her drive to learn more is what has prompted her growth within my business. I believe she can excel in any position that she is given.

I am confident Ashleigh will be an asset to the LCO clinic as the Referral Coordinator.

Please do not hesitate to contact me for further questions.

Hailey Thomas

Owner

Stone lake pub Co

Cell: 815-307-5324

Email: thomashj316@gmail.com

Reference

Paige Heath

Stone Lake Pub

5376 Janesville Ave

Hayward, WI 54843

(608)-792-4538


To whom it may concern,

It is my honor to write a letter of recommendation for Ashleigh Magnuson. Ashleigh and I have been coworkers at the Stone Lake pub for the last three years. Within that timing Ashleigh has been an amazing co-worker, team player, leader, and friend.

She is the person that you get excited about to work with because she is always on time to work and full of positivity while working. She is such a hard driven employee. She has great time management skills and problem solving. If there was somebody that needed help she is always there to lend a hand and always went above and beyond for our customers. I would not want to have anyone else other than Ashleigh on my team at work. She is laid back, level headed, and a great problem solver. Ashleigh takes any task head on and does not shy away.


I would definitely recommend Ashleigh for any position as she has always demonstrated an amazing work ethic and strong teamwork. She inspires her co-workers to work harder and always puts a smile on their face while at work. She will be a great asset in any position that she is hired for.

Respectfully,


Paige Heath


Paige Heath

Letter of Interest

Ashleigh Magnuson

5407 County BB

Stone lake, WI 54876

(715)-634-2841

ashleighmagnuson@gmail.com


December 4th, 2024

Human Resource Executive

LCO Community Health Clinic

13380 W Trepania Road

Hayward, WI 54843


To whom it may concern,


I'm pleased to be writing to you today regarding my application for Referral Coordinator advertised on the LCO Community Health Clinic Website. My name is Ashleigh Magnuson and I've had the pleasure to work for multiple establishments within our community. I bring a wide variety of skills, from customer service to confidentiality. I am very interested in this position as I love working to serve our community and to help wherever I can be needed. I am extremely organized, calm, and a customer professional with excellent communication skills. I have a passion to help those around me and the necessary leadership skills to inspire other staff members to strive to provide above standard level of service. I stand strongly on team work as I believe the best way to have a successful company is to work together to serve those who need us. I have read your mission statement and values and I feel as though your facility would be a good fit for me.

I Would be delighted to have the opportunity to begin my career at LCO Community Health Clinic. If you would like to contact me, my cell phone is (715)-634-2841, and my email address is ashleighmagnuson@gmail.com. I look forward to speaking with you. Thank you for your time and consideration.

Sincerely,


Ashleigh Magnuson


Ashleigh Magnuson

Timeline

Customer Service Representative

Chippewa Valley Bank
10.2023 - Current

Bartender Shift Manager

Stone Lake Pub
10.2022 - Current

Waitress

Angler's Bar and Grill
07.2021 - Current

Family Nanny

Ryan Hopper
10.2020 - Current

High School Diploma -

Hayward High School
Ashleigh Magnuson