Ashleigh Proffitt
Summary
Hardworking job seeker, looking to gain more knowledge and an entry level position in Pharmaceutical Manufacturing.
Overview
3
3
years of professional experience
Work History
Shift Leader
Saucys BBQ
Hopewell, VA
01.2021 - Current
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
Education
Certificate - Pharmaceutical Manufacturing
Brightpoint Community College
Chester, VA05.2024
GED -
GED Testing Service
06.2022
Skills
- Sanitation Procedures
- Multitasking Abilities
- Customer Service
- Team Leadership
- Attention to Detail
- Time Management
- Problem Solving
- Adaptability
- Safe Handling
- Cleaning and Sanitizing
Timeline
Shift Leader
Saucys BBQ
01.2021 - Current
Certificate - Pharmaceutical Manufacturing
Brightpoint Community College
GED -
GED Testing Service