Ashleigh Rotenberry

• Create a enjoyable patient experience.
• Answer multi-line phone system.
• Collect deductibles and copays at time of visit.
• Process insurance and submit claims
• Prepare charts for 60-80 average patients daily.
• Intake faxes and call referrals.
• Daily usage of Microsoft office applications.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Communicate with other departments to ensure patients needs are met.
• Pull, update, sort and file paper work including (New and existing patient paperwork, charts and doctors notes, HIPPA forms, billing information and referrals.)

• Answer Multi-line phone system
• Stock merchandise
• Clean all salon rooms
• Quote services and schedule for 20 beauticians
• Handle customer complaints and refunds
• Check-in, Complete payment and check out guests

• Create a positive, enjoyable customer experience
• Complete customers online orders
• Answer customer calls on mobile phone and multi-line system
• Take online orders to customers vehicle
• Basic computer usage
• Used Zebra devices for online shopping
• Completed refunds on orders
• Maintain knowledge of current sales and discounts
• Resolve customer complaints

Customer service

• Answer and assist customers over the phone
• Complete refunds
• Verify I.D. for age restricted items lottery tickets, nicotine and tabaco products
• Complete Western Union Transfers, Money orders and cash out payments
• Collect and count evening register till
• Write and manage break schedule

Cashier

• Assist customers with finding items
• Create a friendly enjoyable experience for customers
• Scan, bag, load and complete payments of customer transactions in a timely manner
• Clean front of store
• Face isles and endcaps