Summary
Overview
Work History
Education
Skills
Timeline
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Ashleigh Stewart

Summary

Experienced professional seeking a challenging role in an organization that values initiative, capabilities, and contribution. Passionate about positions with potential for advancement and increased decision-making responsibilities. Dedicated to leveraging my expertise to drive growth and success for a company.

Overview

24
24
years of professional experience

Work History

Senior Materials Planner

The Shyft Group
10.2022 - Current
  • Provided mentorship and guidance to junior team members, fostering professional development and growth within the materials planning department.
  • Implemented lean practices to minimize excess inventory and reduce waste within the organization.
  • Evaluated potential new suppliers through thorough research and assessment processes, minimizing risks associated with supplier changes.
  • Improved production efficiency by creating accurate materials forecasts based on historical data and trends.
  • Participated in cross-training programs to enhance overall understanding of related functions such as purchasing or logistics management.
  • Developed comprehensive reports for management, providing insight into materials usage and availability.
  • Streamlined procurement processes, resulting in cost savings for the company.
  • Conducted regular audits of supplier performance, ensuring compliance with established quality standards.
  • Reduced lead times with effective communication and coordination with suppliers.
  • Managed supplier relationships to ensure consistent delivery of high-quality materials at competitive prices.
  • Implemented a robust vendor management system, increasing visibility into supplier performance metrics and fostering better collaboration between stakeholders.
  • Coordinated closely with Production Managers to ensure timely delivery of materials needed for ongoing projects.
  • Handled complex projects requiring coordination across multiple departments while maintaining strict adherence to deadlines and budgets.
  • Optimized inventory levels by implementing strategic material planning techniques.
  • Forecasted production schedules and adjusted plans to accommodate changes in demand.
  • Researched and compiled information on variety of planning issues from multiple sources, prepared thorough reports and presented findings in Teams meetings.

Purchasing Agent

Total Terminals
11.2017 - 03.2022
  • Facilitated smooth operations through accurate tracking of purchase orders, invoices, and payments.
  • Contributed to a positive work environment through collaboration, professional development, and open communication among team members.
  • Maintained complete documentation and records of all purchasing activities.
  • Ensured timely delivery of materials through effective planning and coordination with suppliers.
  • Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
  • Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
  • Improved supplier relationships through regular communication and proactive problemsolving.
  • Supported company growth by identifying new suppliers and expanding the vendor base.
  • Maintained compliance with industry regulations and company policies throughout procurement activities.
  • Achieved cost savings by negotiating contracts and securing favorable pricing with suppliers.
  • Managed risk exposure by closely monitoring supply chain disruptions and taking corrective actions as needed.
  • Managed and updated supplier database, improving data accuracy and accessibility.
  • Sourced and qualified bidders, obtained favorable pricing and finalized contracts.

MSO Billing Coordinator

Tech Sol
11.2015 - 04.2017
  • Processing customer billing, accounts receivables, and collections for all customer accounts
  • Completed an audit on all Reverse billing from the Cable Vendors for the work performed by our technicians
  • This included reconciliations each month, audited all third party billing invoices for accuracy, and processing all accounts payables
  • Managed payroll processing weekly, auditing timesheets, commission reports and payroll reports for accuracy
  • Updated all reports on a weekly/monthly timeframe
  • Created reports of missing payments from the Vendors for work completed
  • Met with upper Management on a weekly basis to update them on the status of all incoming financial payments, payroll and collections
  • Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
  • Developed customized billing reports for internal stakeholders, supporting informed decision-making processes.
  • Established clear communication channels between departments to promote seamless coordination in all aspects of the billing process.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Coordinated with clients to resolve outstanding balances, resulting in a higher percentage of on-time payments.
  • Monitored accounts receivable aging reports, identifying trends and proactively addressing potential collection issues.
  • Entered details into accounts and tracked payments.
  • Reduced billing errors through consistent review and reconciliation of account discrepancies.
  • Streamlined workflow for faster invoice processing, improving overall efficiency in the department.

Property & HOA Manager

Tyco Property Management
11.2012 - 10.2015
  • Responsible for the Management of over 30 Homeowners Associations, and assisted with the management of over 200 rental properties
  • Created all Meeting Packets for monthly Homeowners Association meetings
  • Coordinated entire process with employees for automatic packet generation
  • Reviewed and processed Annual HOA Mailings, Surveys, and Elections
  • Booking recreation room reservations
  • Coordinating of the parking and storage units for the HOAs
  • Produce all HOA Violation letters based on information provided from the Board Members, Home Owners, and from my weekly walkthrough of the properties
  • Updated collection reports, walkthrough reports, To-Do lists and Homeowner Memos for accurate reporting to Management and Board Members
  • Attended HOA meetings after hours as needed
  • Initially started with the company as the Accounts Payable Specialist
  • Managed high volume of Accounts Receivables
  • Posting of all payments, charges, additional recurring charges, and late fees monthly
  • Verifying all charges are posted accurately and in a timely manner
  • Processing of all bank deposits daily for courier pick up in the mornings and all remote deposits for certain Rental accounts
  • Scanning each deposit and saving it into the appropriate folder on the company drive
  • Posting and Maintaining the ACH payment database
  • Posting of all Charges, additional recurring charges, and late fees monthly
  • Generate Monthly Billing Statements and personalizing notes per management
  • Mailing of Billing statements, appropriate mailers, violation letters, etc
  • Maintained accurate account information in each Yard database for all HOAs and rental properties processing of all HOA Collections of Homeowners Association Dues, Violation fees, Rent Payments, repair fees and any other charges due
  • Working closely with attorneys to get all steps of the collections process handled in a timely manner
  • Solely responsible for attending any legal cases that needed a company representative and following through with all outcomes of the cases
  • Fielded and responded to all HOA administrative calls and emails
  • All additional tasks as assigned
  • Reported to CEO of the company on any matters that needed immediate attention
  • Handled the entire inventory and purchasing needs for the company and all properties
  • Solely responsible for Board Support services, updating email addresses, phone numbers, and all other support activities
  • Scanning of all relevant work into appropriate folders on the company drive in a timely manner
  • Facilitated smooth transitions during board elections, providing support for new members to understand their roles and responsibilities.
  • Boosted property values through diligent enforcement of community rules and regulations.
  • Cultivated positive relationships with local government officials to facilitate collaboration on community improvement projects.
  • Improved community satisfaction by effectively managing HOA finances and addressing member concerns promptly.
  • Upheld high standards of property maintenance by conducting regular inspections and collaborating with homeowners to address any violations or issues identified during these assessments.
  • Negotiated favorable contracts with vendors for services such as landscaping, security, and maintenance, securing quality work at competitive prices.
  • Developed an effective emergency preparedness plan, ensuring that residents were informed about how to respond in case of natural disasters or other unforeseen events impacting the community.
  • Collaborated with legal counsel when necessary, seeking guidance on complex issues and ensuring compliance with governing documents.
  • Ensured timely completion of maintenance projects by establishing clear deadlines and coordinating with contractors.
  • Safeguarded the financial stability of the association by diligently collecting dues from homeowners and pursuing delinquent accounts when necessary.
  • Enhanced communication between board members and residents by organizing regular meetings and distributing informative newsletters.
  • Successfully resolved disputes among homeowners by mediating conflicts and finding mutually beneficial solutions.
  • Enforced compliance with community regulations and guidelines.
  • Addressed and quickly resolved resident complaints with speedy and knowledgeable support.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Kept properties in compliance with local, state, and federal regulations.
  • Delivered emergency 24-hour on-call service for tenants on building issues.

Accounting, Human Resources and Office Manager

Alarm Relay Watchlight
03.2010 - 10.2012
  • Started with the company as an Accounting clerk, processing customer billing, accounts receivables, and collections for all customer accounts
  • August 2011, I was promoted to the Accounting/HR/Payroll Manager for the company
  • Responsible for managing the accounting department; consisting of four people, and all general office functions
  • Completed bank reconciliations each month, handled all G/L related tasks, audited all third party billing invoices for accuracy, and processed all accounts payables
  • Processed new hire paperwork for all incoming employees, handled all HR/Payroll related inquiries on a daily basis
  • Managed payroll processing weekly, auditing timesheets, commission reports and payroll reports for accuracy
  • Assisted with all the annual insurance renewals
  • Throughout the last year I was solely responsible for the accounting software conversion from QuickBooks to Sedona Office; ensured all data was transferred over correctly, and that system functioned properly
  • Responsible for training all office staff on how to use the new software
  • I was also responsible for the transition from ADP to ADT payroll processing for our payroll processing
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
  • Implemented comprehensive training program for new hires, improving their integration into team and productivity.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Accounts Payable Specialist

New Alternatives Inc.
09.2008 - 03.2010
  • Responsible for the day to day processing of accounts payables and management for 20 facilities
  • Ensure all coding and data entry of invoices are complete and accurate
  • Review all invoices to ensure accuracy and compliance with company policy
  • Apply proper allocations to all outstanding invoices and processed for payment
  • Issuance of weekly checks for all onsite managers
  • Process all manager checks returned for completion and compliance
  • Perform in Excel daily, processing information for check registers, budgets and allocations
  • Provide weekly Budgets reports and Account balances to management for review
  • Manage the organization and filing for all accounts
  • Process all month end/year end closing procedures for all my accounts
  • Prepare all books and documents for County Audits
  • Ensured timely payments for all invoices, maintaining strong relationships with vendors and suppliers.
  • Reduced invoice processing time with accurate data entry and timely vendor communication.
  • Facilitated dispute resolution between company departments and vendors regarding payment issues or discrepancies in invoicing.
  • Contributed to year-end closing process by ensuring all outstanding payables were accurately recorded and settled promptly.
  • Updated vendor information regularly, ensuring accurate contact details and banking information for prompt payments.
  • Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
  • Assisted in the preparation of monthly financial statements by providing accurate accounts payable information.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Gathered, evaluated and summarized account data in detailed financial reports.
  • Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
  • Entered figures using 10-key calculator to compute data quickly.
  • Tracked financial progress by creating quarterly and yearly balance sheets.

Sales Management Leader

Lane Bryant
09.2008 - 12.2009
  • Accountable for managing all day-to-day operations of an individual store to achieve targeted productivity, sales and profitability
  • Responsible for providing exceptional customer service, store image, merchandise presentation, team development, asset protection, and cost control in attainment of Company objectives
  • Team development and motivation provided on a daily basis to help associates learn and grow within their position
  • Manage 1 to 6 employees at any given time
  • Consistently processing Payroll, Deposits, Cash Handling, and Credit Issuance
  • I also worked for Lane Bryant from 11/00 to 02/02 as a Sales Associate
  • Trained employees on Cash Register, Sales and Customer Service and other assigned duties.
  • Identified team weak points and implemented corrective actions to resolve concerns.

Purchasing Agent

University of California, Los Angeles
12.2005 - 03.2008
  • Performed all duties related to order processing, order tracking
  • Processed purchase requisitions for supplies, equipment, repairs, maintenance, professional services, and reimbursements
  • Reviewed orders for completeness and accuracy, reviewed queue messages, actively investigated and resolved errors (including unpaid invoices), and initiated related correspondence
  • Created excellent working relationships with Accounts Payable and vendors to ensure the closing/invoicing of vendors was processed in a timely manner
  • Kept inventory on all office supplies, as well as stocking, organizing and reordering
  • Managed reports on a weekly/monthly basis
  • Won several awards for thoroughly resolving outdated invoicing and open order issues from before my hire date
  • Also was the team lead for the Emergency Preparedness group in our department
  • Facilitated smooth operations through accurate tracking of purchase orders, invoices, and payments.
  • Contributed to a positive work environment through collaboration, professional development, and open communication among team members.
  • Maintained complete documentation and records of all purchasing activities.
  • Ensured timely delivery of materials through effective planning and coordination with suppliers.
  • Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
  • Created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.
  • Improved supplier relationships through regular communication and proactive problemsolving.
  • Streamlined purchasing processes for increased efficiency and reduced operational costs.
  • Established strong rapport with vendors resulting in improved payment terms without compromising quality or service levels.
  • Achieved cost savings by negotiating contracts and securing favorable pricing with suppliers.
  • Managed risk exposure by closely monitoring supply chain disruptions and taking corrective actions as needed.
  • Increased profitability by analyzing spend data and identifying opportunities for cost reduction.
  • Conducted research, identifying potential vendors and better pricing options.
  • Analyzed and reported on inventory levels to determine purchasing requirements.
  • Optimized inventory levels by implementing demand forecasting techniques to minimize stockouts or excess inventory situations.
  • Managed and updated supplier database, improving data accuracy and accessibility.
  • Enhanced negotiation strategies led to significant cost savings on bulk purchases.
  • Streamlined supply chain logistics, resulting in improved delivery times by negotiating better contracts with suppliers.

CUSTOMER SERVICE REPRESENTATIVE

INSTALLICO COMPUTER COMPANY
09.2001 - 02.2002
  • Handled all front office duties as needed; phones, appointments, data entry, dispatch, and reports
  • Maintained ledger, handled bank deposits, kept accurate records of all aspects of companies finances in QuickBooks
  • Managed the billing and collections for all customer accounts
  • Trained all office employees
  • Also worked for Company during 01/00 to 01/01

SUBCONTRACTOR

STANDARD REGISTER
01.2001 - 07.2001
  • Solely performed all duties related to order processing, with vendors, sales teams, and plants
  • Managed several accounts to make sure they were being processed accurately
  • Closed invoices, generated bills to the customer, and kept a spreadsheet of all jobs that were completed
  • Data Entry (WPM 60)
  • Answered inbound and outbound calls from sales, plants and vendors

Financial Intake Specialist / Admissions

University of Phoenix Online
02.2002 - 10.2003
  • Admissions: Review and process paperwork to admit students into the University
  • Write and mail out checks for transcripts
  • Followed up on the status of the transcript requests for incoming students
  • Process reports on a daily basis
  • Finance: Review, process and complete finance files for all incoming students
  • Contact students to advise them of their financial options
  • Inform them of the University of Phoenix/Department of Education’s policies for financial aid
  • Complete finance reports on a daily basis
  • Also mentored the new incoming finance employees
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
  • Completed intake assessment forms and filed clients' charts.
  • Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
  • Assisted clients with complex situations by providing clear guidance on the intake process and available services, resulting in increased understanding and engagement.
  • Utilized critical thinking skills to analyze complex client situations and make informed recommendations for appropriate services and support.
  • Reduced errors in documentation through diligent proofreading before submission, maintaining high standards of quality control throughout the entire intake process.
  • Supported team members through collaborative problem-solving, leading to enhanced productivity and overall workplace morale.
  • Facilitated smooth transitions between different departments by effectively communicating relevant client information at each stage of their journey within the organization.
  • Consistently met or exceeded performance metrics, demonstrating a strong commitment to delivering exceptional service within the Intake Specialist role.

Client Care Administrator

Standard Register
10.2003 - 12.2005
  • Worked with Sales to establish and support accounts on a daily basis while handling inventory management
  • Performed all duties related to order processing
  • Followed through with all the shipping of orders from plants across the country
  • Responsibilities included: the asset management for designated accounts (A/R, Storage, Billing, Collections, etc.) including all customer communication needed
  • Created excellent working relationships with Accounts Payable and vendors to ensure the closing/invoicing was processed in a timely manner
  • Consistently, exceeded management's expectations for goals set on invoicing and collections of accounts
  • Managed customer requests for quotes, designs, and any special projects while ensuring process compliance
  • Enhanced client satisfaction by promptly addressing concerns and providing tailored solutions.
  • Streamlined communication processes for improved efficiency in handling client inquiries.
  • Served as a liaison between clients and internal teams for seamless project execution and delivery of services.
  • Provided timely updates to clients on the status of their requests or issues, maintaining transparency throughout interactions.
  • Maintained accurate client records, ensuring confidentiality and adherence to privacy regulations.
  • Received recognition for outstanding customer service, demonstrating dedication to exceeding expectations.
  • Handled escalated cases effectively by liaising with appropriate personnel internally thereby reducing resolution time significantly.
  • Collaborated with various departments to resolve client issues and deliver timely results.
  • Ensured consistent follow-up with clients after resolving their concerns/issues which led to an increase in customer retention rate.

Education

Certificate -

Columbia University
New York, NY
05-2025

Certificate -

University of California Irvine
Irvine
09-2021

Bachelor of Administration -

Western International University
01.2003

Diploma - undefined

Paradise Valley High School
Phoenix, Arizona
05.2000

Bachelor's degree -

American Inter-Continental University
Phoenix, AZ
01.2006

Skills

  • Effective relationship management
  • Proficient in verbal and written communication
  • Detail-oriented and accurate, with a sense of urgency
  • Adaptable to new systems and processes
  • Proficient in managing priorities
  • Skilled in personal organization and time management
  • Proven ability to meet tight deadlines
  • Analytical problem-solving
  • Proficient in Microsoft Office and accounting software
  • Materials requirement planning
  • Procurement processes
  • Supplier relationship management
  • Warehouse management
  • Negotiation techniques
  • Cost reduction initiatives
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Reliability
  • Detail-oriented
  • Conflict resolution
  • Inventory management
  • Project management
  • Workflow coordination
  • Contract negotiation
  • Supply chain management
  • Financial analysis

Timeline

Senior Materials Planner

The Shyft Group
10.2022 - Current

Purchasing Agent

Total Terminals
11.2017 - 03.2022

MSO Billing Coordinator

Tech Sol
11.2015 - 04.2017

Property & HOA Manager

Tyco Property Management
11.2012 - 10.2015

Accounting, Human Resources and Office Manager

Alarm Relay Watchlight
03.2010 - 10.2012

Accounts Payable Specialist

New Alternatives Inc.
09.2008 - 03.2010

Sales Management Leader

Lane Bryant
09.2008 - 12.2009

Purchasing Agent

University of California, Los Angeles
12.2005 - 03.2008

Client Care Administrator

Standard Register
10.2003 - 12.2005

Financial Intake Specialist / Admissions

University of Phoenix Online
02.2002 - 10.2003

CUSTOMER SERVICE REPRESENTATIVE

INSTALLICO COMPUTER COMPANY
09.2001 - 02.2002

SUBCONTRACTOR

STANDARD REGISTER
01.2001 - 07.2001

Diploma - undefined

Paradise Valley High School

Certificate -

Columbia University

Certificate -

University of California Irvine

Bachelor of Administration -

Western International University

Bachelor's degree -

American Inter-Continental University

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Ashleigh Stewart