Ashleigh Stowell
Silverton,OR
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
14
14
years of professional experience
Work History
Private Nanny
Sarah Kidd
01.2022 - 09.2023
- Built positive and nurturing environments to support child social and emotional growth.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Bartender Shift Manager
Hickory Street Lounge
05.2015 - 11.2021
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Developed unique events and special promotions to drive sales.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Assistant Manager
Z Grill And Tap
03.2010 - 06.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Associate of Arts -
North Central Texas College
Corinth, TX06.2010
Skills
- Handling Difficult Customers
- Hospitality Service Expertise
- Engaging Personality
- Highly Reliable
- OLCC certified
- Oregon food handler permit
- Customer Rapport
Timeline
Private Nanny
Sarah Kidd
01.2022 - 09.2023
Bartender Shift Manager
Hickory Street Lounge
05.2015 - 11.2021
Assistant Manager
Z Grill And Tap
03.2010 - 06.2015
Associate of Arts -
North Central Texas College