Ashleigh White
Stow,OH
Summary
Proven track record in enhancing customer relations and documentation quality, notably at Cognizant. Excelled in fast-paced environments, demonstrating exceptional organizational development and customer service management skills. Achieved significant improvements in onboarding efficiency and documentation accuracy, underscoring a commitment to continual learning and excellence.
Overview
3
3
years of professional experience
Work History
New Business Specialist II
F&G Life And Guarantee
Remote
12.2023 - Current
- Collaborated closely with internal departments to ensure timely delivery of products and services to new clients.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
Quality Documentation Specialist
Cognizant
Remote
07.2023 - 12.2023
- Coordinated with subject matter experts to gather accurate information for document creation or revisions.
- Developed comprehensive training materials for new team members, improving onboarding efficiency.
- Supported audit preparation efforts with thorough document organization and management practices.
- Facilitated cross-functional collaboration to ensure timely completion of documentation projects.
Quality Documentation Specialist
Nuance Communications
Remote
06.2021 - 07.2023
- Coordinated with subject matter experts to gather accurate information for document creation or revisions.
- Developed comprehensive training materials for new team members, improving onboarding efficiency.
- Facilitated cross-functional collaboration to ensure timely completion of documentation projects.
- Improved documentation quality by reviewing and editing technical documents for accuracy and consistency.
Education
Medical Billing And Coding - Medical Insurance Billing And Coding
DeVry University
Remote05.2023
High School Diploma -
Brooklyn High School
Brooklyn, OH05.2015
Skills
- Customer Relations
- Application processing
- Documentation skills
- Customer Service Management
- Organizational Development
Timeline
New Business Specialist II
F&G Life And Guarantee
12.2023 - Current
Quality Documentation Specialist
Cognizant
07.2023 - 12.2023
Quality Documentation Specialist
Nuance Communications
06.2021 - 07.2023
Medical Billing And Coding - Medical Insurance Billing And Coding
DeVry University
High School Diploma -
Brooklyn High School