Summary
Overview
Work History
Education
Skills
Quick Learner.
Additional Information
Timeline
Generic

Ashley Abshire

1011 Daspit Street ,La

Summary

Dependable Service Writer with 9+ years of experience providing job workflow management and operations assistance to service department. Successful in building strong relationships with vendors and teammates to accomplish excellent and quick service. Professional when communicating unexpected issues and possible solutions to customers. Handle all types of customer service requirements in All environments with excellent analytical, schedule management and document preparation skills. Good relationship-building skills, team-oriented nature and ability to multitask. Worked in customer service for a few years handling money for the front end and assisting with customers needs.

Overview

22
22
years of professional experience

Work History

Automotive Service Advisor

Christian Brothers Automotive
2024.08 - Current
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Streamlined appointment scheduling processes for improved efficiency and increased daily service appointments.
  • Resolved customer complaints with empathy and professionalism, ensuring repeat business and positive word-of-mouth referrals.

Automotive Service Advisor

Bubba Oustalet Chevy Cadillac
2023.08 - 2024.08

Automotive Service Advisor

Musson Patout Ford
2023.01 - 2023.08

Automotive Service Advisor

Bubba Oustalet Ford Lincoln Toyota
2022.03 - 2023.01

Automotive Service Writer

Bolton Ford
2021.09 - 2022.03
  • Greeted and registered customers requiring service and directed automobiles to service garage.
  • Conferred with sales teams to schedule and price repair requirements for used and new vehicles.
  • Accurately diagnosed and recorded service needs on work orders and provided details to technicians.

Automotive Service Writer

Mendoza Ford Dba Acadiana Ford
2017.03 - 2021.09
  • Accurately diagnosed and recorded service needs on work orders and provided details to technicians.

Server

Sues Saddle Up
2014.12 - 2017.07

Customer Service Manager

Walmart
2004.05 - 2010.04

I was in charge of assisting customers needs and the cashiers for the front end.

Education

Gueydan High School
Gueydan
2005-05

Skills

  • Highly motivated ford warranty administrator and service writer with extensive customer service skills

Quick Learner.

Great with computers. Always willing to learn. Great with customer service.

Great communication skills and willing to tackle challenges.

Additional Information

Willing to make a career change and learn more.

Timeline

Automotive Service Advisor

Christian Brothers Automotive
2024.08 - Current

Automotive Service Advisor

Bubba Oustalet Chevy Cadillac
2023.08 - 2024.08

Automotive Service Advisor

Musson Patout Ford
2023.01 - 2023.08

Automotive Service Advisor

Bubba Oustalet Ford Lincoln Toyota
2022.03 - 2023.01

Automotive Service Writer

Bolton Ford
2021.09 - 2022.03

Automotive Service Writer

Mendoza Ford Dba Acadiana Ford
2017.03 - 2021.09

Server

Sues Saddle Up
2014.12 - 2017.07

Customer Service Manager

Walmart
2004.05 - 2010.04

Gueydan High School