Ashley Acosta
Odessa,TX
Summary
Detail-oriented Claims Representative with proven skills in claims investigation and processing. Adept at clear communication and relationship building to ensure accurate claim evaluations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Claims Representative
Fred Loya Insurance
El Paso, TX
07.2022 - 02.2024
- Processed and evaluated insurance claims to ensure accuracy and compliance with company policies.
- Collaborated with clients to gather necessary documentation for claims processing and resolution.
- Utilized claims management software to track claim status and maintain detailed records.
Personal Shopper
Walmart
El Paso, TX
07.2019 - 02.2022
- Curated personalized shopping experiences for diverse customer needs and preferences.
- Assisted customers in locating products and providing recommendations to enhance satisfaction.
- Maintained accurate inventory records using Walmart's inventory management systems.
- Collaborated with store teams to ensure product availability and timely restocking.
Education
Associate of Arts - Business Economics
Odessa College
Odessa, TX12-2026
High School Diploma -
Eastlake High School
El Paso, TX05-2019
Skills
- Microsoft office
- Insurance claims review
- Claims investigation
- Time management
- Fluent spanish
- Teamwork and collaboration
- Clear communication
- Following instructions
- Relationship building
Certification
- MCAS - Microsoft Certified Application Specialist
Timeline
Claims Representative
Fred Loya Insurance
07.2022 - 02.2024
Personal Shopper
Walmart
07.2019 - 02.2022
Associate of Arts - Business Economics
Odessa College
High School Diploma -
Eastlake High School
Business Professionals of America
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