Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Adair

Castle Rock,CO

Summary

Skilled Marketing Specialist driven to develop successful campaigns and product marketing plans that satisfy clients and meet demanding objectives. First-rate attention to detail and creative mindset. Prepared to leverage 6 years of marketing & sales experience to take on dynamic new role at Two Barrels LLC.

Overview

3
3
years of professional experience

Work History

Strategic Account Manager II

Topia
03.2024 - 05.2025
  • Created demand by matching business problems to product and service solutions.
  • Maintained current knowledge of evolving changes in marketplace.
  • Developed and maintained strong working relationships with customers.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.

Senior Sales Development Representative

AbsenceSoft
08.2022 - 03.2024
  • Built diverse sales pipeline to exceed quota targets.
  • Collaborated with sales, marketing and other internal teams to meet shared goals.
  • Developed deep understanding of customer needs, priorities and pain points to deliver customized service.

Senior Customer Support Analyst

AbsenceSoft
11.2021 - 08.2022
  • Played instrumental role in client satisfaction by working with operational teams for proper resolution of service issues.
  • Utilized customer feedback to inform changes and improvements to customer success plans.
  • Created customer support strategies to increase customer retention.

Education

Bachelor of Science - Marketing

Kansas State University
Manhattan, KS
05-2019

Strategic Selling Certification -

National Strategic Selling Institute
Manhattan, KS
05-2019

Skills

  • Content Creation
  • Campaign Management
  • Client relationship building
  • Outside/Inside sales
  • CRM Tools
  • Data-driven decision making

Timeline

Strategic Account Manager II

Topia
03.2024 - 05.2025

Senior Sales Development Representative

AbsenceSoft
08.2022 - 03.2024

Senior Customer Support Analyst

AbsenceSoft
11.2021 - 08.2022

Bachelor of Science - Marketing

Kansas State University

Strategic Selling Certification -

National Strategic Selling Institute