Ashley Adame Arcos
Tucker,GA
Overview
5
5
years of professional experience
Work History
Customer Service Staff Member
Publix Supermarkets Store
Atlanta, GA
03.2022 - Current
- Ensured accuracy of orders by double-checking all items before ringing up purchases.
- Greeted customers, answered inquiries and resolved customer complaints in a timely manner.
- Operated point-of-sale terminals, scanners and other equipment to complete customer transactions.
- Determined accurate prices for customer services, consistently searching for deals and best prices.
- Collected deposits or payments and arranged for billing.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Developed strong customer relationships to encourage repeat business.
Cashier
American Deli
Atlanta, GA
06.2020 - 08.2021
- Answered customer questions and provided store information.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Answered phone calls to assist customers with questions and orders.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
High School Diploma -
Lakeside High School
Atlanta, GA05-2021
Bachelor of Science - Criminology
Georgia Gwinnett College
Lawrenceville, GASkills
- Scheduling
- Data entry
- Strong teamwork
- Punctuality and reliability
- Multitasking and organization
- In-store support
- Money handling
- Customer focus
- Complaint resolution
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Customer Service Staff Member
Publix Supermarkets Store
03.2022 - Current
Cashier
American Deli
06.2020 - 08.2021
High School Diploma -
Lakeside High School
Bachelor of Science - Criminology
Georgia Gwinnett College