Solid background in managing daily operations and driving team performance. Successfully led various projects, ensuring seamless execution and improved operational efficiency. Demonstrated strategic planning and effective communication skills.
Overview
14
14
years of professional experience
Work History
Bartender
Old Orchard Beach Pier
05.2023 - Current
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Kept bar stocked with liquors, juices and garnishes for drinks.
Upheld strict regulations for safe alcohol service and food safety.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bar Manager
Martinis on Main
08.2020 - Current
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Closed out cash register and prepared cashier report at close of business.
Mentored and trained staff members to ensure exceptional customer service standards.
Managed and operated diverse software applications.
Inventory and ordering
General Manager
Cowbell Burger Bar
03.2021 - 05.2024
Assisted in recruiting, hiring and training of team members.
Trained and guided team members to maintain high productivity and performance metrics.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Bartender Shift Manager
Buffalo Wild Wings
08.2013 - 03.2020
Set up bar for operation, obtained cash bank, and stocked service bar.
Kept bar presentable and well-stocked to meet customer needs.
Enhanced team productivity by delegating tasks and overseeing workflow in a fast-paced environment.
Served high customer volumes during special events, nights, and weekends.
Farm Supervisor
Baggott Family Farms
05.2011 - 06.2013
Worked on cultivation plans for crop production operations.
Developed strong computer skills.
Initiated marketing efforts targeting local restaurants, securing contracts for the sale of fresh produce directly to businesses within the community.
Enhanced safety protocols with regular staff training sessions on proper handling techniques and equipment usage.
Education
Respiratory Therapy - Respiratory Therapy
Southern Maine Community College
South Portland, ME
06-2026
Bachelor of Science - Medical Biology
The University Of New England
Biddeford, ME
05-2019
High School Diploma -
East Windsor Public High School
East Windsor, CT
06-2013
Skills
Strong multitasking
Customer service
Highly reliable
Team player attitude
Languages
Spanish
Professional Working
Swahili
Limited Working
Timeline
Bartender
Old Orchard Beach Pier
05.2023 - Current
General Manager
Cowbell Burger Bar
03.2021 - 05.2024
Bar Manager
Martinis on Main
08.2020 - Current
Bartender Shift Manager
Buffalo Wild Wings
08.2013 - 03.2020
Farm Supervisor
Baggott Family Farms
05.2011 - 06.2013
Respiratory Therapy - Respiratory Therapy
Southern Maine Community College
Bachelor of Science - Medical Biology
The University Of New England
High School Diploma -
East Windsor Public High School
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