Ashley Ali
Murrieta,CA
Summary
Dynamic Speech & Language Pathologist and Account Executive with a proven track record at Irvine Unified School District, enhancing communication skills and exceeding sales targets. Expert in diagnostic testing and client relationship management, achieving significant improvements in patient outcomes and customer loyalty. Skilled in collaborative teamwork and problem-solving, consistently delivering high-quality, patient-centered care and strategic account solutions.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Account Executive
Rodan + Fields
09.2021 - Current
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Facilitated resolution of client issues by acting as liaison between customer service and technical teams.
- Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
- Enhanced team performance, sharing best practices and mentoring junior account executives.
Speech & Language Pathologist
Hallmark Rehabilitation
Long Beach, CA
07.2006 - 08.2007
- Evaluated and diagnosed patients with speech, language, voice, and fluency disorders using standardized assessments and clinical observations.
- Implemented group therapy sessions for individuals with similar communication challenges, promoting peer support and increased motivation.
- Collaborated with multidisciplinary teams to create comprehensive treatment plans for patients with complex communication disorders.
- Developed evidence-based treatment plans that effectively addressed the unique needs of each patient, leading to improved outcomes over time.
- Conducted thorough evaluations of patients'' swallowing abilities, leading to appropriate recommendations for diet modifications or further medical referrals when necessary.
Speech & Language Pathologist
Irvine Unified School District
Irvine, CA
08.2003 - 08.2004
- Evaluated and diagnosed patients with speech, language, voice, and fluency disorders using standardized assessments and clinical observations.
- Implemented group therapy sessions for individuals with similar communication challenges, promoting peer support and increased motivation.
- Effectively managed caseloads within a variety of settings including schools, private practice, hospitals, and skilled nursing facilities.
- Collaborated with teachers and parents to support children's speech and language development in academic and home settings.
- Facilitated group therapy sessions, fostering social skills and peer interaction among children with similar communication challenges.
- Enhanced children's communication skills by developing and implementing individualized education plans. Developed treatment plans and strategies for communication impairments. Collaborated with teachers, parents, medical teams and students to drive positive outcomes.
Speech & Language Pathologist
Saddleback Memorial Hospital
Laguna Hills, CA
06.2000 - 06.2001
- Evaluated and diagnosed patients with speech, language, voice, and fluency disorders using standardized assessments and clinical observations.
- Collaborated with multidisciplinary teams to create comprehensive treatment plans for patients with complex communication disorders.
- Established strong relationships with patients and families, fostering trust and collaboration towards shared treatment goals.
- Increased patient satisfaction by consistently delivering high-quality care and maintaining open lines of communication with families regarding progress updates.
- Conducted thorough evaluations of patients'' swallowing abilities, leading to appropriate recommendations for diet modifications or further medical referrals when necessary. Worked in acute rehabilitation, outpatient and intensive care units. Diagnosed and treated adult speech and language disorders (Stroke, Traumatic Brain Injury, Apraxia, Dysphasia, Dysarthria, Parkinson’s Disease).
Special Education Aide, Autism Specialist
Irvine Unified School District
Irvine, CA
09.1997 - 01.1999
- Provided one-on-one support to students with physical, emotional, or behavioral challenges during classroom activities.
- Documented student progress, obstacles and academic milestones for parents and faculty.
- Maintained detailed records of student progress, attendance, and behavior for use in evaluations and reports.
- Participated in professional development opportunities focused on special education best practices to enhance job-related knowledge and skills.
- Improved student comprehension by employing various teaching methods and adapting to individual learning needs.
- Managed crisis situations effectively while maintaining a calm demeanor that minimized distractions from the educational process.
- Facilitated social skill development among peers through group activities and interactive exercises.
- Monitored student progress and behavior. Personal shadow from for a severely autistic child, C.A.R.D trained
Education
Masters In Science - Speech Pathology
Loma Linda University
Loma Linda, CA06.2002
Bachelor Of Arts - Communications
California Stare University, Fullerton
Fullerton, CA06.1993
Skills
- Client Relationship Building
- Account Management
- Relationship building and management
- Pipeline Management
- Collaboration and Teamwork
- Multicultural Sensitivity
- Patience and Tolerance
- Therapeutic Techniques
- SOAP notes expertise
- Relationship Building
- Documentation And Reporting
- Interpersonal Communication
- Speech and Language Evaluation
- Written Communication
- Diagnostic Testing
- Treatment Planning
- Patient Assessment
- Lesson Plan Creation
- Patient Advocacy
- Microsoft Office
- Excellent Communication
- Professionalism
- Problem-solving aptitude
Certification
Certificate of Clinical Competency-American Speech and Language Hearing Association
Clinical & Rehabilitative Services Credential, Commission on Teacher Credentialing
Timeline
Account Executive
Rodan + Fields
09.2021 - Current
Speech & Language Pathologist
Hallmark Rehabilitation
07.2006 - 08.2007
Speech & Language Pathologist
Irvine Unified School District
08.2003 - 08.2004
Speech & Language Pathologist
Saddleback Memorial Hospital
06.2000 - 06.2001
Special Education Aide, Autism Specialist
Irvine Unified School District
09.1997 - 01.1999
Masters In Science - Speech Pathology
Loma Linda University
Bachelor Of Arts - Communications
California Stare University, Fullerton