Ashley Allen
Canisteo
Summary
Proven leader with a track record of enhancing operational efficiency at Little Sicilys through expert inventory management and exceptional customer service. Skilled in conflict resolution and analytical thinking, adept at fostering teamwork and collaboration. Demonstrates adaptability and dedication, significantly improving workplace productivity and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Manager/Night Shift Lead
Little Sicilys
Alfred
09.2023 - Current
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Demonstrated exceptional customer service skills by addressing customer inquiries, resolving issues, and ensuring satisfaction in a fast-paced environment
- Managed high-volume phone lines, providing clear and professional responses to customer queries and facilitating smooth operations.
- Efficiently processed transactions using point- of- sale systems, handling cash, credit and debit payment while maintaining accurate records.
- Prepared and served food items in compliance with safety standards, ensuring high- quality meals and a positive customer experience.
- Utilized strong analytical and interpersonal skills to resolve customer complaints and operational challenges in both a timely and effective manner.
- Assisted in the onboarding and training of new team members, providing guidance on procedures, customer interactions and operational protocols.
- Maintained cleanliness and organization of work areas, following all safety and sanitation protocols to ensure a safe and welcoming environment.
Work Experience
LP Building Solutions
Bath
08.2024 - 11.2024
- Identified, wrapped, and securely prepared siding packages for shipment, ensuring accuracy in packaging and adherence to company standards for protection and presentation.
- Performed precise scanning and labeling siding packages, ensuring correct product identification, and inventory tracking.
- Utilized systematic processes to maintain an organized workflow, ensuring all packages were appropriately handled, labeled and ready for timely pick up.
- Maintained positive working relationship with fellow staff and management.
- Maintained updated knowledge through continuing education and advanced training.
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
- Operated equipment and machinery according to safety guidelines.
Work Study Experience
Alfred State College Mail Room
Alfred
08.2023 - 11.2023
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations to ensure a positive experience.
- Efficiently scanned, labeled, and sorted packages and letters for students to pick up, ensuring accurate records- keeping and timely distribution.
- Engaged with students to verify their identities and package quantities, providing personalized assistance while maintaining accurate friendly and professional demeanor.
- Operated equipment and machinery according to safety guidelines.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Operated a variety of machinery and tools safely and efficiently.
Education
High School Diploma -
Canisteo Greenwood Central School District
Canisteo, NY06-2023
Skills
- Inventory management
- Point of sale
- Food safety compliance
- Packaging accuracy
- Customer service
- Equipment operation
- Time management
- Analytical thinking
- Employee training
- Workflow organization
- Safety adherence
- Clear communication
- Team leadership
- Safety procedures
- Goal setting
- Conflict resolution
- Decision-making
- Problem-solving
- Recordkeeping
- Data entry
- Teamwork and collaboration
- Organizational skills
- Dedication
- Adaptability
Timeline
Work Experience
LP Building Solutions
08.2024 - 11.2024
Manager/Night Shift Lead
Little Sicilys
09.2023 - Current
Work Study Experience
Alfred State College Mail Room
08.2023 - 11.2023
High School Diploma -
Canisteo Greenwood Central School District