Ashley Ameerally
420 Robin Ridge Way Campbell,CA
Summary
To obtain a mid-level banking position at a reputable financial institution where I can apply my seven years of experience in retail and corporate banking, excellent customer service skills, and proficiency in financial products to exceed sales targets and enhance client satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Office Manager
Memorex Enterprises
12.2022 - 06.2024
- Managed daily administrative operations and office budgets
- Developed office policies and handled accounts payable/receivable
- Coordinated company events and maintained records
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Senior Investments and Savings Clerk
Demerara Bank Limited
11.2020 - 11.2022
- Managed investment transactions and compliance
- Conducted market research and prepared reports
- Implemented and trained staff on VISA debit cards, EFT, and RTGS systems
- Oversaw customer transactions and provided leadership to junior staff
- Addressed escalated customer inquiries and implemented process improvements
Clerk II
Demerara Bank Limited
11.2018 - 10.2020
- Processed cash/cheque deposits and handled foreign currency transactions
- Promoted bank products and maintained transaction logs
Savings Clerk / Teller
Demerara Bank Limited
05.2015 - 10.2018
- Assisted customers with inquiries and processed financial transactions
- Balanced cash drawers and promoted bank products
Education
Bachelor of Arts with Honors - Business Administration
University of Bedfordshire
Guyana02.2021
Skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Experienced with financial software (HighGate Systems)
- Understanding of accounting principles and banking regulations
- Excellent customer service and organizational skills
- Strong leadership and strategic planning abilities
Certification
Yearly training in Anti-Money Laundering and Countering the Financing of Terrorism (AMLCFT)
References
Available upon request
Projects
Key role in implementing and training on VISA debit cards, EFT, and RTGS systems.
Awards
Recognized for Best Trainer, Demerara Bank Limited
Timeline
Office Manager
Memorex Enterprises
12.2022 - 06.2024
Senior Investments and Savings Clerk
Demerara Bank Limited
11.2020 - 11.2022
Clerk II
Demerara Bank Limited
11.2018 - 10.2020
Savings Clerk / Teller
Demerara Bank Limited
05.2015 - 10.2018
Bachelor of Arts with Honors - Business Administration
University of Bedfordshire
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