Ashley Angulo
8421 Lagos De Campos Blvd Apt302T, Tamarac,FL
Summary
Criminal Justice graduate with a minor in Psychology and certifications from the 2024 and 2025 Citizens Police Academies (Broward Sheriff’s Office and Coral Springs PD). Experienced in leadership, community health education, and working with youth and diverse populations through retail management and dental office coordination in both clinical and school settings. Strong foundation in understanding behavioral and social dynamics gained from academic training, paired with practical skills in communication and mentorship. Committed to fostering safe, supportive environments that promote the well-being and development of children and adolescents.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Coordinator
Cosmetic Smile Center
07.2023 - Current
- Scheduled and coordinated appointments for pediatric and elderly patients, supporting smooth operations and responsive family care.
- Assisted with hands-on support for pediatric patients in the back office and took detailed notes on patient situations and events during visits.
- Maintained accurate electronic health records to ensure up-to-date documentation of patient care.
- Supported community engagement efforts by delivering health education presentations and providing informational materials at local schools.
Community Engagement
Cosmetic Smile Center
03.2024 - Current
- Delivered interactive dental and hygiene presentations for children ages 3–6 at local daycares, promoting healthy habits.
- Volunteered with the Police Citizens Academy to assist with youth outreach events, focusing on community safety and positive engagement.
- Learned and applied Basic Life Support (BLS) principles and child-specific safety precautions during training and community involvement.
- Assisted in organizing child-friendly activities and demonstrations on safety awareness at public events
Retail Assistant Manager
Hot Topic
02.2023 - 06.2023
- Assisted in managing daily store operations, ensuring alignment with company policies and procedures.
- Trained and mentored new staff on product knowledge and customer service standards.
- Executed visual merchandising strategies to enhance store presentation and drive sales.
- Collaborated with management on staffing schedules to optimize team efficiency during peak hours.
- Fostered a positive work environment, promoting teamwork and open communication among staff members.
Retail Associate
Hot Topic
10.2020 - 06.2023
- Assisted customers in product selection, enhancing overall shopping experience.
- Collaborated with team members to meet daily operational goals and improve service quality.
- Engaged with customers to address inquiries and resolve issues promptly.
- Participated in training sessions to develop product knowledge and sales techniques.
- Developed strong rapport with customers through active engagement and attentive listening, fostering loyalty and repeat business.
Education
Bachelors - Criminal Justice
Florida Atlantic University
Boca Raton, FL05.2025
Skills
- Team leadership
- Time management
- Verbal and written communication
- Emergency care proficiency
- Child safety practices
- Teamwork and collaboration
- Multitasking Abilities
Certification
Broward Sheriff Office : Citizens Police Academy 2024
Coral Springs Police Department: Citizens Police Academy 2025
Languages
Spanish
Native or Bilingual
Timeline
Community Engagement
Cosmetic Smile Center
03.2024 - Current
Front Desk Coordinator
Cosmetic Smile Center
07.2023 - Current
Retail Assistant Manager
Hot Topic
02.2023 - 06.2023
Retail Associate
Hot Topic
10.2020 - 06.2023
Bachelors - Criminal Justice
Florida Atlantic University
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