Ashley Antici
Surgicare of Jackson
Jackson,MS
Summary
Dedicated Insurance Verification Representative known for meticulous attention to detail and exceptional customer service. Experienced in verifying insurance eligibility, processing pre-authorization requests, and maintaining HIPAA compliance, ensuring timely and accurate patient care.
Work History
Insurance Verification Representative
- Verified insurance eligibility and benefits for patients prior to surgical procedures.
- Collaborated with healthcare providers to resolve discrepancies in patient information.
- Processed pre-authorization requests efficiently, ensuring timely approvals for services.
- Maintained accurate records of insurance verification activities using electronic health record systems.
- Communicated effectively with patients regarding coverage and out-of-pocket expenses.
- Expedited service delivery by promptly addressing questions from patients, providers, and insurers regarding coverage details or policy changes.
- Contributed to company growth by consistently meeting performance metrics for speed, accuracy, and client satisfaction in the insurance verification process.
- Enhanced customer satisfaction with prompt and accurate insurance verifications for medical services.
- Collaborated with healthcare providers to ensure accurate billing codes for various procedures.
- Promoted positive client relationships through empathetic communication and meticulous attention to detail during the verification process.
- Facilitated timely patient care by verifying insurance benefits prior to appointments.
Education
Associate of Science - Art
Skills
HIPAA compliance
Claims processing
Follow-up skills
Confidentiality
Customer service
Attention to detail
Coverage and authorizations
Patient communication
Data entry and review
Insurance coverage verification
Timeline
Insurance Verification Representative
Surgicare of Jackson
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Hinds Community College
Associate of Science from Art
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